Hospice Marketing & Volunteer Programs Lead

Healthcare Staffing; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Genesis HealthCare System is seeking a Hospice Volunteer Coordinator to lead orientation and training for volunteers, coordinate volunteer program administration across service areas, and collaborate with hospital staff. The role includes developing outreach and marketing plans to support Genesis Hospice and Palliative Care.

The ideal candidate will oversee volunteer recruitment, track activities, and provide ongoing education to volunteers while maintaining compliance with hospice regulations

Qualifications

• Associate’s degree required or equivalent related 3 years of hospice experience required.
• Excellent interpersonal, decision-making, facilitation, conflict resolutions and investigative skills.
• Must be self-directed with ability to work independently.
• Excellent customer service skills.
• Must have good computer skills with experience using Microsoft Office.

Responsibilities

• Develops and maintains a system for tracking all volunteer activities.
• Communicates effectively with volunteers in working with patient population including neo-natal, pediatric, adolescent, adult, and geriatric.
• Develops and implements an effective program for recruiting, training, selecting, and retaining volunteers.
• Maintains appropriate file information for current volunteers, including contact information, and completes an annual evaluation for each volunteer according to program policy.
• Participates in fund raising, planning, utilization and supervision of volunteers.
• Monitors and assesses the availability versus need of volunteers on an ongoing basis.
• Provides educational opportunities/tools for volunteers who are employed in direct care and indirect care.
• Coordinates activities with system volunteer department staff.
• Attends weekly team meetings and provides updates on volunteer involvement with patients and families.
• Develops and implements marketing/public relations communication plans and projects in collaboration with corporate communications as appropriate to support Genesis Hospice and Palliative Care.
• Provides guidance and recommendations to hospice leadership for the most effective marketing and public relations communication approaches.
• Maintains project records and monitors project budgets.
• Completes marketing/public relations and communications projects as assigned.
• Continues to market and focus on current active programs.
• Provides educational opportunities to our community and our hospital system.
• Maintains competency for hospice regulations and requirements.

Skills

Interpersonal skills

Decision-making

Facilitation

Conflict resolution

Investigative skills

Independence

Customer service

Microsoft Office

Education

Associate’s degree or 3 years hospice experience

Tools

Microsoft Office

Job description

Genesis HealthCare System is seeking a Hospice Volunteer Coordinator to lead orientation and training for volunteers, coordinate volunteer program administration across service areas, and collaborate with hospital staff. The role includes developing outreach and marketing plans to support Genesis Hospice and Palliative Care.

The ideal candidate will oversee volunteer recruitment, track activities, and provide ongoing education to volunteers while maintaining compliance with hospice regulations