Hospice Marketing & Communications Specialist

St. Francis Hospice; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Responsibilities include event support, vendor coordination, and monitoring online reputation while ensuring branding consistency with Treasure Health guidelines. Strong writing and project management skills are essential.

Qualifications

• Associate or bachelor’s degree preferred but not required.
• Relevant marketing, communications, event, administrative, fundraising, or community-relations experience.
• Strong writing, communication, organization, and proofreading skills.
• Ability to manage multiple projects and work independently.
• Comfortable taking photos and videos with a smartphone.
• Proficiency with Microsoft Office, email, calendars, social media, and common digital platforms.
• Familiarity with online review platforms, website forms, campaign tracking, or reputation-management tools preferred.
• Healthcare, hospice, nonprofit, or community-outreach experience is helpful but not required.

Responsibilities

• Serve as the primary marketing contact for Saint Francis Hospice.
• Gather stories, photos, videos, quotes, and event details for marketing and communications.
• Build relationships with employees, leaders, volunteers, and community partners to identify promotional opportunities.
• Coordinate cross-channel marketing and fundraising campaigns, track effectiveness, and manage costs to support Saint Francis Hospice’s outreach and fundraising goals.
• Coordinate community event and sponsorship opportunities between departments to ensure consistent planning, messaging, branding, and participation.
• Support local media outreach by identifying potential stories, gathering information, coordinating interviews, and working with the Marketing team on media opportunities.
• Monitor website contact-form submissions and route inquiries promptly to the appropriate departments or team members.
• Support the online reputation of Saint Francis Hospice and its healthcare providers by monitoring profiles, coordinating updates, and helping respond to reviews and feedback.
• Identify opportunities to strengthen awareness of Saint Francis Hospice’s services, programs, employees, and community impact.
• Obtain appropriate photo, video, and media permissions.
• Take photos and short videos at approved events and activities.
• Coordinate promotional products, printed materials, signage, apparel, and event supplies.
• Request vendor pricing, review proofs, track orders, and coordinate delivery.
• Assist with events, sponsorships, photo shoots, video shoots, media visits, and recruitment marketing.
• Maintain marketing materials, campaign information, event details, and project deadlines.
• Ensure materials follow Treasure Health branding and organizational guidelines.
• Communicate marketing needs, campaign results, inquiries, and project updates to the Director of Marketing.
• Support Treasure Coast Hospice and other Treasure Health marketing projects as assigned.

Skills

Strong writing

Communication

Organization

Proofreading

Project management

Photo/video capture (smartphone)

Cross-channel marketing

Social media engagement

Education

Associate or Bachelor’s degree in marketing, communications, public relations, business, or related field

Tools

Microsoft Office

Email, calendars

Social media platforms

Website forms / campaign tracking tools

Job description

Responsibilities include event support, vendor coordination, and monitoring online reputation while ensuring branding consistency with Treasure Health guidelines. Strong writing and project management skills are essential.