Hospice Liasion/Account Executive

Redcrest Hospice LLC; Bloomington (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

Alternate Solutions Health Network seeks a Community Educator to inform healthcare providers about our hospice/home health services in Bloomington and surrounding areas. You will professionally represent the company to gain and maintain community accounts and support patient transitions across care settings.

Responsibilities include building clinician relationships, educating on home healthcare benefits, and coordinating referrals with internal teams.

Qualifications

• A high degree of creativity, and a proven sales track record.
• Ability to create positive impressions and communicate with a variety of people.
• Maintain effective communication with patients, families, physicians and co-workers.
• Presents self in a highly professional manner.
• Ability to make appropriate judgments.
• Ability to identify a situation and handle it with the best possible solution.
• Ability to work as a team member.
• Ability to take initiative, attain targets and meet deadlines.

Responsibilities

• Educate healthcare professionals about company services, e.g., physician offices, long-term care facilities, rehabs and hospitals.
• Develop and maintain relationships with healthcare professionals in surrounding communities.
• Create community awareness of home healthcare needs and benefits.
• Network and represent the Company at business organizations.
• Develop and organize community education programs for healthcare workers.
• Maintain existing accounts and educate clients for services.
• Coordinate referral admissions to ease transitions with internal staff.
• Follow up with referrals via phone, letters, and visits.
• Prepare weekly marketing reports for supervisor and monthly expense reports.
• Set weekly, monthly, and yearly goals for new accounts and referrals.
• Attend in-service trainings and mandatory agency meetings.
• Maintain a professional appearance as a company representative.
• Attend ongoing seminars to stay updated on Medicare/Medicaid home healthcare policies.

Skills

Creativity

Sales track record

Stakeholder communication

Professional demeanor

Judgment

Problem solving

Team player

Targets & deadlines

Education

Bachelor’s degree or 4 yrs healthcare sales

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Territory: Bloomington Schedule: M-F 8am-430pm Agency: Redcrest

SUMMARY

The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations.

KEY RESPONSIBILITIES

• Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals
• Develop and maintain relationships with all healthcare professionals in the surrounding communities
• Create awareness in the community of the need and benefits of home healthcare services
• Network and attend business organizations on behalf of the Company
• Develop and organize educational programs for the community and healthcare workers
• Maintain existing accounts
• Educate clients and prepare them for services
• Coordinate new referral admission process to ease transition by working closely with the Company internal staff
• Follow-up with referrals to assess how service is going through phone calls, letters and visits
• Prepare weekly marketing reports for supervisor
• Prepare monthly expense reports
• Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers
• Attends in-service trainings and mandatory agency meetings
• Maintains a professional appearance as a representative of the company
• Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.
• Other duties as assigned

QUALIFICATIONS

• A high degree of creativity, and a proven sales track record
• Ability to create positive impressions and communicate with a variety of people
• Maintain effective communication with patients, families, physicians and co-workers
• Presents self in a highly professional manner
• Ability to make appropriate judgments
• Ability to identify a situation and handle it with the best possible solution
• Ability to work as a team member
• Ability to take initiative, attain targets and meet deadlines

Education and Credentials

Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice

We’ll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Alternate Solutions Health Network collaborates with health systems in joint venture partnerships to create a post-acute care solution to deliver efficient centralized operations that is patient focused. Our company has been dedicated, since the very beginning, to transforming the quality of care for our team and our patients.