Hospice Liasion/Account Executive

Summa Home Health and Hospice LLC; Akron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Summa Health At Home Care And Hospice is recruiting a Community Educator to inform health-care professionals about the company and its home health and hospice services. You will build relationships in the community, coordinate referrals, and educate providers and patients about transition of care.

The role requires a bachelor’s degree in business or marketing (or 4 years of healthcare sales) and a proven sales record, with a professional demeanor and initiative to meet targets.

Qualifications

• A high degree of creativity, and a proven sales track record.
• Ability to create positive impressions and communicate with a variety of people.
• Maintain effective communication with patients, families, physicians and co-workers.

Responsibilities

• Educate healthcare professionals about Summa Health At Home Care And Hospice services.
• Develop and maintain relationships with healthcare professionals in the community.
• Create awareness of home healthcare services and their benefits.
• Network and attend business organizations on behalf of the Company.
• Develop and organize educational programs for the community and healthcare workers.
• Maintain existing accounts and educate clients for services.
• Coordinate referral admissions to ease transitions with internal staff.

Skills

Creativity

Sales track record

Communication

Professionalism

Initiative

Target achievement

Education

Bachelor’s degree in business/marketing or related field

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Agency: Summa Health At Home Care And Hospice Schedule M-F 8am-4:40pm

SUMMARY

The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations.

KEY RESPONSIBILITIES

• Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals
• Develop and maintain relationships with all healthcare professionals in the surrounding communities
• Create awareness in the community of the need and benefits of home healthcare services
• Network and attend business organizations on behalf of the Company
• Develop and organize educational programs for the community and healthcare workers
• Maintain existing accounts
• Educate clients and prepare them for services
• Coordinate new referral admission process to ease transition by working closely with the Company internal staff
• Follow-up with referrals to assess how service is going through phone calls, letters and visits
• Prepare weekly marketing reports for supervisor
• Prepare monthly expense reports
• Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers
• Attends in-service trainings and mandatory agency meetings
• Maintains a professional appearance as a representative of the company
• Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.
• Other duties as assigned

QUALIFICATIONS

• A high degree of creativity, and a proven sales track record
• Ability to create positive impressions and communicate with a variety of people
• Maintain effective communication with patients, families, physicians and co-workers
• Presents self in a highly professional manner
• Ability to make appropriate judgments
• Ability to identify a situation and handle it with the best possible solution
• Ability to work as a team member
• Ability to take initiative, attain targets and meet deadlines

EDUCATION AND CREDENTIALS

Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice

#INDSUMHH5

We are an Equal Opportunity Employer.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Summa Health at Home and Hospice is here to assist our patients with post-acute care in the familiar surroundings of their home. Our skilled therapists and nurses provide the highest quality clinical care along with motivation, encouragement, and health education, all to improve the quality of life for those patients entrusted to our care.