Hospice Liaison/Account Executive

Alternate Solutions Health Network; Muncie (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Alternate Solutions Health Network is seeking a Community Educator to inform healthcare professionals about our services and to professionally represent the company to build and maintain accounts across the community.

The Community Educator will attend discharge and multidisciplinary rounds when appropriate, share expertise, and assist patients in transitions within the health system while ensuring compliance with company policies and regulations.

Qualifications

• Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience.
• Proven sales track record and ability to develop new accounts.
• Strong communication and relationship-building with healthcare professionals.
• Professional appearance and ability to present to diverse audiences.
• Ability to set and meet targets and deadlines.
• Team player with initiative.

Responsibilities

• Educate healthcare professionals about the Company services (physician offices, long-term care facilities, rehabs, hospitals).
• Develop and maintain relationships with healthcare professionals in surrounding communities.
• Create awareness in the community of the need and benefits of home healthcare services.
• Network and attend business organizations on behalf of the Company.
• Develop and organize educational programs for the community and healthcare workers.
• Maintain existing accounts and educate clients for services.
• Coordinate new referral admission process to ease transitions with internal staff.
• Follow-up with referrals via calls, letters and visits.
• Prepare weekly marketing reports for supervisor and monthly expense reports.
• Set weekly, monthly and yearly goals for new accounts and referrals.

Skills

Sales experience

Communication

Relationship-building

Initiative

Professional presentation

Team player

Education

Bachelor’s degree or healthcare sales experience

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

SUMMARY

The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations.

KEY RESPONSIBILITIES

• Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals

• Develop and maintain relationships with all healthcare professionals in the surrounding communities

• Create awareness in the community of the need and benefits of home healthcare services

• Network and attend business organizations on behalf of the Company

• Develop and organize educational programs for the community and healthcare workers

• Maintain existing accounts

• Educate clients and prepare them for services

• Coordinate new referral admission process to ease transition by working closely with the Company internal staff

• Follow-up with referrals to assess how service is going through phone calls, letters and visits

• Prepare weekly marketing reports for supervisor

• Prepare monthly expense reports

• Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers

• Attends in-service trainings and mandatory agency meetings

• Maintains a professional appearance as a representative of the company

• Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.

• Other duties as assigned

QUALIFICATIONS

• A high degree of creativity, and a proven sales track record

• Ability to create positive impressions and communicate with a variety of people

• Maintain effective communication with patients, families, physicians and co-workers

• Presents self in a highly professional manner

• Ability to make appropriate judgments

• Ability to identify a situation and handle it with the best possible solution

• Ability to work as a team member

• Ability to take initiative, attain targets and meet deadlines

EDUCATION AND CREDENTIALS

• Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice

We’ll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.