Hospice Liaison

Oneillhc; Bay Village (OH); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Tuition Reimbursement

Medical, dental and vision

Job summary

O'Neill Healthcare Hospice is seeking a Liaison to join our team in Bay Village, OH. The role involves visiting patients, discussing hospice benefits, and coordinating referrals with hospitals and home settings.

You will build relationships with case managers, discharge planners, and families, and help educate communities about hospice services. On-call availability is required.

Qualifications

• Experience in healthcare marketing; hospice experience preferred.
• Ability to use a computer and necessary software (ECIN/Allscripts, WellSky, PCC preferred).
• On-call availability for occasional work outside business hours.

Responsibilities

• Visit patients in hospitals or homes to discuss benefits and processes of hospice care.
• Manage incoming referrals via fax or the electronic referral system (ECIN/Allscripts).
• Develop relationships with case managers, discharge planners, hospital staff, patients, and families.
• Assist in strategic planning to identify referral sources.
• Process all new referrals for hospice care from internal and external sources.
• Educate potential customers about hospice benefits and appropriateness.
• Coordinate hospice consent meetings with patients and families.
• Complete clinical reviews and coordinate transitions to centers.
• Ensure insurance verification and authorizations are in place.
• Maintain up-to-date documentation in the electronic record.
• Participate in marketing events as needed.

Skills

Healthcare marketing

Relationship building

Communication skills

Tools

ECIN

Allscripts

WellSky

PCC

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

REGULAR FULL TIME Bay Village, OH, US

28 days ago Requisition ID: 1897

O'Neill Healthcare Hospice is looking for a Liaison to join our team!

O’Neill Healthcare offers a wide range of employee recognition/incentive programs:

• Tuition Reimbursement
• Medical, dental and vision
• 401k with Company Match and Profit Sharing
  • Free Financial Advisors Available with Participation
• Hourly bonuses for picking up outside of normally scheduled shifts
• Anniversary Dinners/Luncheons
• Annual Cleveland Guardians Outing
• Annual Cleveland Cavs Outing
• Wellness program – Discounted medical insurance and $ bonuses twice a year
• Recognition weeks for all departments
• Employee Exceptional Service cards
• Annual Employee off-site Christmas Party (when applicable)
• Family-oriented resident/staff events throughout the year (trick or treat, Easter egg hunt, fall festivals, etc.)

Duties and Responsibilities:

• Visit patients in hospitals or in their homes to discuss benefits, financial implications, and processes of starting hospice and palliative care
• Managing incoming referrals via fax or the electronic referral system (ECIN/Allscripts)
• Develop professional relationships with case managers and discharge planners, hospital employees and management, patients, and families
• Assist in strategic planning to identify referral sources both in the community and hospitals
• Processes all new referrals for hospice care, both from internal and external sources
• Educates potential customers of benefits and appropriateness of hospice care
• Facilitate hospice consent meetings with patients and families
• Completing clinical reviews via Allscripts and wellsky and/or onsite evaluation as needed and coordinating a seamless transition to assigned centers
• Ensure insurance has been verified and complete authorizations as needed
• Ensure all documentation is current in electronic record
• Participate marketing events as needed

Requirements:

• Experience in Healthcare marketing, hospice preferred.
• Ability to use a computer and necessary software (ECIN/Allscripts, Wellysky and PCC experience preferred).
• On call availability for occasional work outside of business hours.

Who are we you may ask?

We are a healthcare community that is family owned and operated, providing senior care based on the following principles:

• A commitment to delivering the highest quality of care in the most personalized way possible
• An appreciation of our residents, their families, and the communities where our facilities are located
• Innovations in the services offered so that we remain current with market needs and clinical developments
• A dedication to the well-being and professional growth of our employees

Why is the company amazing?

O'Neill Healthcare hospice has a decade old history of providing the best hospice care in nursing facilities and, recently, the community. Built from a longstanding tradition of providing the best care for our local community, the hospice team is growing in Cuyahoga county. This position has opportunity for growth.

O'Neill is an Equal Opportunity Employer and offers a Drug-Free Workplace.