Hospice Intake Coordinator

AccentCare, Inc.; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off & holidays

Professional development opportunities

401(k) matching

FSAs/HSAs

Wellness programs (EAP, pet insurance,

Calm app access

Employee recognition programs

Scrubs store credit

Job summary

AccentCare, Inc. is seeking a dedicated Admissions Coordinator to join our in-office team in Houston. This full-time role supports referrals, scheduling, and coordination of hospice services, ensuring timely initiation and seamless patient care.

The position emphasizes strong communication, organizational skills, and customer service excellence within a compassionate hospice setting. In-office work with a Tuesday–Saturday schedule, 9:00 AM–6:00 PM, and a supportive team culture.

Qualifications

• Associate degree, preferred.
• 1+ year hospice experience.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Excellent customer service background.
• Familiarity with hospice policies and regulations.
• Ability to work with diverse stakeholders.
• Strong problem-solving abilities.

Responsibilities

• Receive professional referrals and collect required referral information to ensure timely response and data entry in the EMR.
• Answer inquiries about hospice services and input referrals into EMR, scheduling visits to initiate relationships.
• Coordinate and schedule visits with appropriate staff based on patient condition and family situation.
• Communicate with referral sources, physicians, Seasons staff, and other agencies to initiate hospice services.
• Maintain communication during sign-on, consent and admission assessment phases for seamless coordination.
• Maintain accurate EMR documentation and referral statistics.

Skills

Written communication

Verbal communication

Organization

Customer service

Education

Associate degree

Job description

Overview

Admissions Coordinator

Location: Houston North lake Road

Position: Intake Coordinator

Remote/Virtual Position: No

Coverage Area: In Office

Find Your Passion and Purpose as a Full-Time Admissions Coordinator

Schedule: Tuesday - Saturday / 9:00 AM - 6:00 PM

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Admissons Coordinator You Can Be

If you meet these qualifications, we would love to meet you:

• Associate degree, preferred
• 1+ year Hospice experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice
  services
• Ability to work closely with a wide variety of stakeholders
• Effective use of problem-solving skills

Responsibilities

As an Admissons Coordinator, you will:

• Receive professional referrals and obtain the critical referral information in the form easiest for the referral source
  (electronic, fax notification, phone, Hospice Care Consultant (HCC) notification, etc.) to ensure timely response
  and data entry in the electronic medical record (EMR) system.
• Receive potential patient and family inquiries regarding Hospice services. Obtain and input referrals into EMR, the
  basic information regarding the patient status in order to describe how Seasons may assist, with a goal of
  scheduling a visit to initiate the relationship
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition
  and family situation, to meet the professional referral source
• Communicate with referral sources, attending physicians, Seasons staff members, and other agencies as
  needed, to coordinate initiation of hospice services
• Maintain regular communication with all involved in sign-on, consent and admission assessment phases to
  ensure seamless coordination of information and services
• Maintain accurate EMR documentation and referral statistics

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.