Hospice Community Liaison

Harmony Hospice; Rhode Island; On-site; USD 95,000 - 105,000; Full time

Job summary

Harmony Hospice is seeking a Community Liaison to expand referral networks and educate local providers about hospice services. This full-time, non-clinical role emphasizes relationship building, outreach, and referral development rather than direct patient care.

You will visit hospitals and care facilities, educate healthcare professionals and families, and coordinate with admissions to ensure timely referrals and smooth transitions of care.

Qualifications

• Bachelor’s degree in healthcare, marketing, business, or related field preferred.
• 2–3 years of healthcare marketing, sales, or business development experience preferred.
• Hospice or home health experience preferred.
• Strong relationship-building, networking, communication, and presentation skills.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Develop and maintain referral relationships with hospitals, SNFs, and physician offices.
• Conduct in-person visits to build relationships and identify referral opportunities.
• Educate professionals, patients, families, and organizations on hospice services and benefits.
• Provide community education, presentations, and in-services to promote hospice awareness.
• Serve as liaison between referral sources and hospice team.
• Coordinate with intake and clinical staff to ensure smooth transitions of care.
• Collaborate with admissions to support timely referrals and admissions.
• Document referral activity and pursue growth goals.
• Monitor referral patterns and local market trends for opportunities.
• Participate in community events and outreach initiatives.
• Maintain knowledge of hospice services, payer sources, and discharge workflows.
• Represent the organization with professional customer service.

Skills

Relationship building

Networking

Communication

Presentation skills

Education

Bachelor's degree in healthcare, marketing, business, or related field

Job description

Join our team at Harmony Hospice as a Community Liaison.

Full-time opportunity available

$95,000-$105,000 per year

At Harmony Hospice, we are committed to connecting patients and families with compassionate, high-quality hospice care. The Hospice Community Liaison develops and maintains strong relationships with healthcare providers and community partners to increase awareness of hospice services and support census growth.

This is a non-clinical position focused on education, relationship building, community outreach, and referral development. The role does not require clinical licensure or involve direct patient care.

Responsibilities for Hospice Community Liaison:

• Develop and maintain strong referral relationships with hospitals, skilled nursing facilities, assisted living communities, physician offices, and other healthcare providers.

• Conduct regular in-person visits with referral sources to build relationships and identify new referral opportunities.

• Educate healthcare professionals, patients, families, and community organizations on hospice services, eligibility, and benefits.

• Provide community education, presentations, and in-services to promote awareness of hospice care.

• Serve as a primary liaison between referral sources and the hospice team.

• Communicate referral information accurately to intake and clinical staff and assist with smooth transitions of care.

• Collaborate with admissions and intake teams to support timely referrals and admissions.

• Document sales and referral activity and work toward established monthly and quarterly growth goals.

• Monitor referral patterns, local market trends, and community needs to identify opportunities for growth.

• Participate in community events, networking opportunities, and strategic outreach initiatives.

• Maintain knowledge of hospice services, referral processes, payer sources, and discharge planning workflows.

• Represent the organization professionally and provide excellent customer service to referral partners.

Qualifications for Hospice Community Liaison:

• Bachelor’s degree in healthcare, marketing, business, or a related field preferred.

• Minimum of two (2) to three (3) years of healthcare marketing, sales, or business development experience preferred.

• Hospice or home health experience strongly preferred.

• Strong relationship-building, networking, communication, and presentation skills.

• Proven ability to develop referral relationships and meet growth goals.

• Strong organizational and time management skills with the ability to work independently.

• Knowledge of hospice philosophy and services preferred; training may be provided.

• Valid driver’s license and reliable transportation required.

Working Conditions:

• This position involves frequent local travel to healthcare facilities, physician offices, and community organizations, with occasional evening or weekend community events. The role includes both office and field-based responsibilities.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.