Full-Time Hospice Community Outreach Liaison

Marquis Health Consulting Services; Rhode Island; On-site; USD 95,000 - 105,000; Full time

Job summary

Harmony Hospice is seeking a non-clinical Community Liaison to educate providers, build referral networks, and promote hospice services. The role involves significant local travel and field-based outreach, with a focus on sustaining census growth.

This full-time position offers a salary of $95,000–$105,000 per year. A bachelor’s degree and proven ability to develop referral relationships are required, along with a valid driver’s license.

Qualifications

• Bachelor’s degree in healthcare, marketing, business, or related field preferred.
• 2–3 years of healthcare marketing, sales, or business development experience preferred.
• Hospice or home health experience strongly preferred.
• Strong relationship-building, networking, communication, and presentation skills.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Develop and maintain strong referral relationships with hospitals, SNFs, assisted living facilities, physician offices, and other healthcare providers.
• Conduct regular in-person visits with referral sources to build relationships and identify new referral opportunities.
• Educate healthcare professionals, patients, families, and community organizations on hospice services, eligibility, and benefits.
• Provide community education, presentations, and in-services to promote awareness of hospice care.
• Serve as a primary liaison between referral sources and the hospice team.
• Communicate referral information accurately to intake and clinical staff and assist with smooth transitions of care.
• Collaborate with admissions and intake teams to support timely referrals and admissions.
• Document sales and referral activity and work toward established monthly and quarterly growth goals.
• Monitor referral patterns, local market trends, and community needs to identify opportunities for growth.
• Participate in community events, networking opportunities, and strategic outreach initiatives.
• Maintain knowledge of hospice services, referral processes, payer sources, and discharge planning workflows.
• Represent the organization professionally and provide excellent customer service to referral partners.

Skills

Relationship-building

Networking

Communication skills

Presentation skills

Driver's license

Education

Bachelor’s degree in healthcare, marketing, business, or related field

Job description

Harmony Hospice is seeking a non-clinical Community Liaison to educate providers, build referral networks, and promote hospice services. The role involves significant local travel and field-based outreach, with a focus on sustaining census growth.

This full-time position offers a salary of $95,000–$105,000 per year. A bachelor’s degree and proven ability to develop referral relationships are required, along with a valid driver’s license.