Hospice Clinical Director

Zimmet Healthcare Services Group LLC; Chicopee (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Harmony Hospice in Chicopee, MA seeks a Director of Clinical Services to lead clinical operations and ensure high-quality hospice care.

As a licensed Registered Nurse with leadership responsibilities, you will supervise staff, oversee patient services, and ensure compliance with CHAP standards and regulations. Strong communication and community relations are essential for success.

Qualifications

• Must have nursing degree and MA RN license.
• Experience supervising clinical staff and coordinating services.
• Ability to market services tactfully to the community and patients.

Responsibilities

• Coordinate and oversee all direct and indirect patient services by clinical personnel.
• Provide supervision and guidance to clinical staff to ensure quality and standards.
• Perform chart audits and gather data for QAPI activities.
• Appraise clinical staff performance during probationary periods and annually.
• Identify patient needs and appropriateness of home care.
• Maintain patient records and ensure compliance with CHAP standards and laws.
• Assist with orientation of new staff and participate in audits and meetings.
• Ensure adequate medical supplies and equipment.
• Orient new personnel and provide in-services.
• Ensure Medicare, State, and CHAP regulations are followed by all clinical staff.

Skills

Supervisory experience

Communication skills

Customer marketing

Self-confidence

Team leadership

Education

Graduate of an accredited School of Nursing

Job description

Director of Clinical Services

Job Summary:

Harmony Hospice is seeking a compassionate and visionary Director of Clinical Services to lead our clinical operations in Chicopee, MA. As a key member of our leadership team, you will be responsible for overseeing the provision of high-quality hospice care, ensuring the comfort, dignity, and support of our patients and their families. If you are a registered nurse with a passion for delivering exceptional patient care and leadership experience, we encourage you to apply for this rewarding opportunity.

Responsibilities:

• Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
• Provide supervision and guidance to clinical staff to ensure the quality of services and maintenance of standards
• Perform chart audits and gather data for QAPI activities
• Appraise clinical staff performance during their probationary period and annually
• Identify and evaluate patient needs and appropriateness of home care
• Maintain patient clinical records and assure compliance with local, state, and federal laws as well as CHAP standards of care
• Assist with the orientation of new staff and participate in audits, IDG meetings, and QAPI
• Maintain adequate and appropriate Medical Supplies
• Responsible for orientation of new personnel and in-services for current staff
• Ensure Medicare, State, and CHAP regulations are followed by all clinical staff

Requirements:

• Graduate of an accredited School of Nursing
• Registered Nurse licensed by the state of Massachusetts
• At least one (1) year of supervisory experience
• Ability to market and deal tactfully with customers and the community
• Knowledge of business management, governmental regulations, and CHAP standards
• Ability to communicate well, both verbally and in writing
• Self-confidence and positive attitude toward self and others, with a commitment to goal achievement