Hospice Care Coordinator & IDG Liaison

VNS Health; New York (NY); On-site; USD 28,902 - 36,134; Full time

Benefits offered by this job

Referral bonus opportunities

Generous paid time off

Health insurance plan

Employer-matched retirement saving funds

Tuition reimbursement for qualifying degrees

Job summary

VNS Health is hiring for a role in New York to manage patient care coordination and ensure standards of service in hospice care. The candidate will support hospice team operations and build strong relationships with patients and families, ensuring satisfaction and compliance with regulations.

This position requires at least three years of healthcare experience, including hospice-specific knowledge. A focus on exceptional customer service and the ability to manage multiple tasks simultaneously is essential, along with a preference for bilingual candidates.

Qualifications

• Minimum of three years of healthcare experience, with one year in hospice.
• Ability to handle multiple situations calmly and professionally.
• Exceptional follow-through skills with demonstrated success.

Responsibilities

• Manage incoming call management in the hospice queue.
• Coordinate patient care management and navigation of supplies.
• Communicate with patients regarding appointment changes.

Skills

Exceptional customer service skills

Ability to prioritize multiple tasks

Strong knowledge in hospice regulations

HCHB proficiency

Bi-lingual

Education

Associate's Degree

Job description

VNS Health is hiring for a role in New York to manage patient care coordination and ensure standards of service in hospice care. The candidate will support hospice team operations and build strong relationships with patients and families, ensuring satisfaction and compliance with regulations.

This position requires at least three years of healthcare experience, including hospice-specific knowledge. A focus on exceptional customer service and the ability to manage multiple tasks simultaneously is essential, along with a preference for bilingual candidates.