Hose Installation Technician

Pirtek Fluid Systems Pty Ltd; Cedar Rapids (IA); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off - 20 days per year

Company vehicle and phone

Job summary

Pirtek Fluid Systems Pty Ltd is looking for a Hydraulic Hose Service & Sales Technician based in Cedar Rapids, Iowa. This role involves servicing, assembling, and installing hydraulic and industrial hoses while ensuring high customer satisfaction.

The position offers a competitive hourly pay from $25 to $35, health benefits, and opportunities for professional growth within the company.

Qualifications

• High school diploma or GED required.
• Valid driver's license with a clean record.
• Experience in mechanical fields preferable.

Responsibilities

• Service and install hydraulic and industrial hoses.
• Maintain customer relationships and service details.
• Participate in a rotating on-call schedule.

Skills

Mechanical inclination

Effective communication

Self-motivated

Ability to handle physical tasks

Customer service skills

Education

High school diploma or GED

Tools

Hand tools and specialized equipment

Job description

About PIRTEK USA

PIRTEK is a leading provider of on‑site hydraulic and industrial hose assembly and replacement services. The company operates brick‑and‑mortar service centers and purpose‑built mobile units that deliver a 1‑hour ETA for emergency hose services, available 24/7/365.

Core Values

• People – Foster an environment of mutual trust and respect.
• Integrity – Conduct ourselves with fairness and integrity.
• Real – Act authentically and transparently with stakeholders.
• Teamwork – Collaborate and work together to achieve results.
• Excellence – Provide the best service to customers.
• Kaizen – Continuously improve in every way.

Job Overview

The Hydraulic Hose Service & Sales Technician is responsible for servicing, assembling, and installing hydraulic and industrial hoses for a diverse customer base. The role involves manual labor, on‑call hours (with incentive pay), and requires dedication and physical stamina.

Responsibilities

• Adhere to all industry and PIRTEK safety standards.
• Carry out service calls and sales visits within the local territory.
• Identify faulty hoses or hose assemblies and assess customer needs.
• Remove worn or broken hoses and fabricate and install new replacements.
• Clean or contain oil spills and environmental contaminants to customer satisfaction and regulatory compliance.
• Enter service details into the online database to generate accurate invoices.
• Develop and maintain relationships with new and existing customers.
• Maintain the mobile service unit, tools, and equipment.
• Ensure customer satisfaction by resolving issues on‑site and conducting follow‑up visits.
• Participate in a rotating on‑call schedule with increased incentive pay.
• Perform other related duties as assigned.

Work Environment

• Operate from a mobile service unit located at a PIRTEK Service & Supply Center.
• Work in territory‑based service areas with varying terrain, noise levels, temperatures, and available amenities.
• Frequently handle oil, grease, lubricants, and other messy substances.
• Travel may be required for training initiatives at no cost to the technician.

Skills & Abilities Needed

• Perform sit, stand, kneel, bend, and stoop tasks for extended periods.
• Use ladders, step‑ups, stairs, and other equipment safely.
• Show mechanical inclination and proficiency with hand tools and specialized equipment.
• Communicate effectively, both verbally and in writing.
• Navigate customer objections to identify needs and close sales.
• Maintain a self‑motivated and positive attitude during challenging work.
• Work independently and as part of a team.
• Lift up to 50 pounds.
• Operate and legally drive a large work van.

Qualifications

• High school diploma or GED.
• Valid driver’s license with a clean driving record.
• Experience in industrial development, construction, automotive, marine, or field mechanics is a plus.
• Pass a background check.

Compensation and Benefits

• Competitive hourly pay ranging from $25.00 to $35.00, increasing with relevant experience.
• Health, dental, and vision insurance.
• On‑call incentive pay.
• Certified training program and 24/7 support hotline.
• Company vehicle and phone.
• Paid time off – 20 days per year.
• Career advancement and promotion opportunities from within.
• 401(k) matching.
• Paid time off.
• Vision insurance.