Horizon Air Flight Attendant

Alaska Air Group; Everett (WA); Sur place; USD 28 000 - 30 000; Plein temps

Résumé du poste

Horizon Air, a subsidiary of Alaska Airlines, seeks a flight attendant to deliver exceptional in-flight service while upholding safety standards. You will be based across bases and attend four weeks of paid training in Portland, OR, with opportunities to travel extensively.

This union-represented position requires flexibility, strong customer service, and full compliance with grooming and appearance standards.

Qualifications

• Minimum of 2 years of customer or community service experience.
• Uncompromising dedication to safety.
• Body size must comply with aircraft dimensions.
• Meet grooming, uniform and appearance standards.
• Able to relocate to multiple bases (Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA).
• Willingness to serve alcohol.
• Basic computer literacy.
• Flexible to work varied schedules (nights, weekends, holidays).
• Able to travel extensively.
• Must attend 4 weeks of paid training in Portland, OR.
• Must have a valid passport and be able to travel in/out of US/Canada.

Responsabilités

• Understand and comply with all safety regulations.
• Ensure safety equipment is in working order.
• Greet passengers and assist with seating and baggage.
• Explain and demonstrate safety equipment and emergency procedures.
• Prepare and serve meals and beverages, including alcohol.
• Market onboard products and process sales.
• Calmly handle passenger situations and medical emergencies.
• Answer questions about flight operations and destination information.
• Perform other duties as assigned.

Connaissances

Customer service experience

Safety dedication

English communication

Grooming standards

Flex schedule

Travel readiness

Work authorization (US)

Formation

High school diploma or equivalent

Description du poste

Company

Horizon Air

The Team

As a Horizon Air flight attendant, you’ll fly regionally throughout the West, creating signature inflight experiences can make for a fun and challenging career. Our flight attendants always keep safety as their number-one priority and always bring their best selves to work. If you can manage a flexible schedule, commit to upholding our high standards, and create remarkable moments that people will remember, we want to hear from you.

Role Specific Details

Important Application Requirement

To successfully submit your application, you must complete a self-guided voice interview (no camera required, will take 30-40 minutes to complete). Please ensure you are in a quiet location for the interview.

This step must be completed by October 30 at 7:00 PM (Pacific Time) for your application to be considered.

Role Summary

As the face of Horizon Air, representing Alaska Airlines, you’ll need to be an authentic and gracious host. You will need to have an in-depth knowledge of inflight service duties, as well as safety procedures that you may need to perform during the flight. Finally, you’ll need to show a strong desire to maintain a positive, approachable manner with our guests as well as your fellow employees to create an airline people love. This is a union represented position.

Key Duties

• Understands and is in full compliance with all safety regulations


• Ensures all safety equipment on aircraft is in working order


• Greets passengers, assists with seating assignments, carry-on baggage stowage and security


• Explains and demonstrates use of safety equipment and emergency procedures on both aircraft


• Prepares and serves meals and beverages, including alcohol


• Effectively markets onboard products, such as meals and inflight movies, as well as processes sales using A mobile device


• Calmly resolves passenger situations during flight, including Medical emergencies


• Answers questions regarding flight operations and offer destination information


• Performs other duties as assigned

Additional Details

As part of your application for this role, you will be asked to take an audio assessment which will take approx 40 minutes to complete.

Training Requirement: training will be held in Portland, OR and consists of four (4) weeks of paid training.

Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they’re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).

Job-Specific Experience, Education & Skills

Required

• A minimum of 2 years of customer or community service experience.


• Uncompromising dedication to safety.


• Body size cannot exceed specific aircraft dimensions (example: jump seat, harness without modification, cabin aisle and emergency exits)


• Ability to meet the company's grooming, uniform and appearance standards


• Ability to demonstrate the physical ability to perform the duties of a flight attendant


• Ability to relocate to any of our flight attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA


• Willingness to serve alcohol.


• Basic computer literacy and comfort with technology.


• Flexible to work varied schedules, including nights, weekends, and holidays.


• Ability and willingness to travel extensively.


• Must possess adaptability to perform a variety of duties and perform effectively under stress.


• Able to attend 4 weeks of paid training in Portland, OR


• Possess and/or obtain a current passport with unlimited access in and out of the United States. Employees with non-U.S. passports also will need any appropriate travel documentation. Must be able to fly unrestricted in and out of Canada.


• Ability to communicate in English.


• High school diploma or equivalent.


• Minimum age of 21 years old.


• Must be authorized to work in the U.S.

Day in the Life

To preview of a Day in the Life of a Horizon Air Flight Attendant press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon Flight Attendant

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting Rate

USD $0.00/Hr.

Salary Details

• First year step rate: $20.66 (per contract)


• Visit afahorizon.org/ to view the latest collective bargaining agreement between Horizon Air