Horizon Air Flight Attendant

Alaska Air Group; SeaTac (WA); On-site; USD 29,000 - 33,000; Full time

Job summary

Horizon Air, a subsidiary of Alaska Airlines, is hiring flight attendants to represent the brand across the West. You will need strong knowledge of inflight service duties and safety procedures, and you’ll greet passengers, assist with seating, and serve meals and beverages.

This union-represented role requires a minimum of 2 years in customer service, the ability to relocate to multiple bases, adaptability, and a commitment to safety; training is four weeks in Portland, OR, with a quiet voice

Qualifications

• A minimum of 2 years of customer or community service experience.
• Uncompromising dedication to safety.
• Body size cannot exceed specific aircraft dimensions.
• Ability to meet grooming, uniform and appearance standards.
• Ability to demonstrate the duties of a flight attendant.
• Possess or obtain a current passport with unrestricted travel.
• Must be able to fly unrestricted in and out of Canada.

Responsibilities

• Understand and comply with all safety regulations.
• Ensure safety equipment on aircraft is operational.
• Greet passengers, assist with seating, carry-on stowage and security.
• Explain and demonstrate use of safety equipment and procedures.
• Prepare and serve meals and beverages, including alcohol.
• Market onboard products and process sales via a mobile device.
• Resolve passenger situations calmly during flight, including medical emergencies.
• Answer questions about flight operations and destination information.

Skills

Customer service

Safety minded

Flexibility

Communication

Grooming standards

English proficiency

Travel ability

Adaptability

Education

High school diploma

Job description

Company

Horizon Air

The Team

As a Horizon Air flight attendant, you’ll fly regionally throughout the West, creating signature inflight experiences can make for a fun and challenging career. Our flight attendants always keep safety as their number-one priority and always bring their best selves to work. If you can manage a flexible schedule, commit to upholding our high standards, and create remarkable moments that people will remember, we want to hear from you.

Role Specific Details

Important Application Requirement

To successfully submit your application, you must complete a self-guided voice interview (no camera required, will take 30-40 minutes to complete). Please ensure you are in a quiet location for the interview.

This step must be completed by October 30 at 7:00 PM (Pacific Time) for your application to be considered.

Role Summary

As the face of Horizon Air, representing Alaska Airlines, you’ll need to be an authentic and gracious host. You will need to have an in-depth knowledge of inflight service duties, as well as safety procedures that you may need to perform during the flight. Finally, you’ll need to show a strong desire to maintain a positive, approachable manner with our guests as well as your fellow employees to create an airline people love. This is a union represented position.

Key Duties

• Understands and is in full compliance with all safety regulations


• Ensures all safety equipment on aircraft is in working order


• Greets passengers, assists with seating assignments, carry-on baggage stowage and security


• Explains and demonstrates use of safety equipment and emergency procedures on both aircraft


• Prepares and serves meals and beverages, including alcohol


• Effectively markets onboard products, such as meals and inflight movies, as well as processes sales using A mobile device


• Calmly resolves passenger situations during flight, including Medical emergencies


• Answers questions regarding flight operations and offer destination information


• Performs other duties as assigned

Additional Details

As part of your application for this role, you will be asked to take an audio assessment which will take approx 40 minutes to complete.

Training Requirement: training will be held in Portland, OR and consists of four (4) weeks of paid training.

Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they’re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).

Job-Specific Experience, Education & Skills

Required

• A minimum of 2 years of customer or community service experience.


• Uncompromising dedication to safety.


• Body size cannot exceed specific aircraft dimensions (example: jump seat, harness without modification, cabin aisle and emergency exits)


• Ability to meet the company's grooming, uniform and appearance standards


• Ability to demonstrate the physical ability to perform the duties of a flight attendant


• Ability to relocate to any of our flight attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA


• Willingness to serve alcohol.


• Basic computer literacy and comfort with technology.


• Flexible to work varied schedules, including nights, weekends, and holidays.


• Ability and willingness to travel extensively.


• Must possess adaptability to perform a variety of duties and perform effectively under stress.


• Able to attend 4 weeks of paid training in Portland, OR


• Possess and/or obtain a current passport with unlimited access in and out of the United States. Employees with non-U.S. passports also will need any appropriate travel documentation. Must be able to fly unrestricted in and out of Canada.


• Ability to communicate in English.


• High school diploma or equivalent.


• Minimum age of 21 years old.


• Must be authorized to work in the U.S.

Day in the Life

To preview of a Day in the Life of a Horizon Air Flight Attendant press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon Flight Attendant

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting Rate

USD $0.00/Hr.

Salary Details

• First year step rate: $20.66 (per contract)


• Visit afahorizon.org/ to view the latest collective bargaining agreement between Horizon Air