Honda Service Advisor Experienced

Sport Honda; Silver Spring (MD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Job summary

Sport Honda in Silver Spring, MD is seeking a Service Advisor to greet customers, assess vehicle service needs, and coordinate with technicians to deliver timely repairs. The role includes advising on required services, presenting clear estimates, and maintaining detailed records.

A high school diploma is required and benefits include health coverage, 401(k), and paid time off. The position offers a base salary with commission, a full-time schedule, and opportunities for professional growth

Qualifications

• Excellent communication and interpersonal abilities
• Strong organizational skills and a customer-oriented approach
• Familiarity with CDK and Xtime is a plus

Responsibilities

• Greet customers and assess vehicle service needs in a friendly, professional manner
• Schedule appointments and communicate work orders to technicians to ensure timely repairs
• Advise customers on necessary services with clear explanations and obtain authorization before repairs
• Provide accurate cost estimates and keep customers informed about status and changes
• Maintain records of all interactions, services, parts used and promote dealership services

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service mindset

Education

High School diploma

Tools

CDK

Xtime

Job description

Honda Service Advisor Experienced# Honda Service Advisor ExperiencedHot JobSilver Spring, MD 20904; Silver Spring, MD 20910## OverviewSalary Range$80,000.00 - $120,000.00 Base+Commission/yearPosition TypeFull TimeEducation LevelHigh SchoolCategoryService## Description#### **Benefits*** Health, dental, and vision insurance* Life insurance options* Short-term and Paid Long-term disability insurance* 401(k) plan with company match* Paid time off and holiday leave* Opportunities for professional development and growth**Responsibilities*** Greet customers and assess their vehicle service needs in a friendly and professional manner* Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time* Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations* Provide accurate cost estimates and obtain customer authorization before initiating repairs* Keep customers informed about the status of their vehicle and any changes to the estimated completion time* Maintain detailed records of all customer interactions, services performed, and parts used* Promote dealership services and products to enhance customer satisfaction and drive business growth## Qualifications* Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach* Familiarity with CDK and Xtime* Basic understanding of automotive systems and repair procedures