Homesale Corporate Relocation Consultant

Bristol; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Unlimited paid time off

Medical, Dental and Vision Benefits

FSA & HSA accounts

401k with 50% match

Life and personal accident insurance

Adoption assistance

Tuition reimbursement

Employee assistance program

Discount marketplace

Job summary

Bristol Global Mobility is seeking a Relocation Consultant to act as the central point for coordinating relocation services for transferees under client policies. The role includes home sale/purchase, temporary housing, and movement of household goods, while ensuring compliance and high service levels.

You will manage client relations, assess needs, coordinate vendors, and support continuous improvement in processes as part of a collaborative mobility team.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum two years of Relocation and/or Real Estate experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Coordinate relocation services per policy and client requirements.
• Review policies with transferees and assess needs.
• Manage vendor relationships and service delivery for smooth relocations.
• Ensure IRS compliance and data integrity in Bristol systems.
• Assist mobility advisors and participate in meetings and training.

Skills

Customer service

Communication

Vendor coordination

Problem solving

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Act as the single point of coordination relocation services to transferees based on the client's relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee.

• Contact the relocating employee to review policy for services authorized by the client.
• Perform "needs assessment" for each relocating employee to assist in coordinating authorized services
• Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function could also include quarterly and year to date reports, daily or weekly contact with the corporate client.
• Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
• Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
• Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee
• Complete required audits to ensure compliance with IRS guidelines
• Manage home sale programs, specifically Buyer Value Option (BVO) and Guaranteed Buyout Option (GBO)
• For BVO programs:
• Assist employees in marketing their homes
• Evaluate offers and manage transactions
• Ensure tax compliance and cost-effectiveness
• For GBO programs:
• Arrange home appraisals and present guaranteed buyout offers
• Oversee marketing periods and execute company buyouts when necessary
• Manage property inventory and minimize carrying costs
• Ensure compliance with IRS regulations and industry best practices
• Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing
• Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.

Overview

Act as the single point of coordination relocation services to transferees based on the client's relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee.

• Contact the relocating employee to review policy for services authorized by the client.
• Perform "needs assessment" for each relocating employee to assist in coordinating authorized services
• Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function could also include quarterly and year to date reports, daily or weekly contact with the corporate client.
• Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
• Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
• Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee
• Complete required audits to ensure compliance with IRS guidelines
• Manage home sale programs, specifically Buyer Value Option (BVO) and Guaranteed Buyout Option (GBO)
• For BVO programs:
• Assist employees in marketing their homes
• Evaluate offers and manage transactions
• Ensure tax compliance and cost-effectiveness
• For GBO programs:
• Arrange home appraisals and present guaranteed buyout offers
• Oversee marketing periods and execute company buyouts when necessary
• Manage property inventory and minimize carrying costs
• Ensure compliance with IRS regulations and industry best practices
• Manage vendor relationships (real estate agents, appraisers, etc.)
• Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing
• Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.

Requirements

• Bachelor's degree (B.S. or B. A.) or equivalent work experience required; Minimum of two years of Relocation and/or Real Estate experience is required;
• Previous experience with home sale, reviewing BMA's, marketing, inspections, appraisals and equity funding Strongly Preferred;
• Intermediate Computer Skills in Word and Excel; Proven track record of providing superior customer service in all aspects of a customer's relocation experience

Benefits

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Compensation & Benefits

• Unlimited paid time off
• Medical, Dental and Vision Benefits
• FSA & HSA accounts
• 401k with 50% match
• Life and personal accident insurance
• Adoption assistance
• Tuition reimbursement
• Employee assistance program
• Marketplace for personal shopping discounts

Connection and belonging at Bristol

At Bristol Global Mobility, we are committed to leading a diverse and inclusive workplace where all our people are empowered to succeed. As a committed signatory of the UN Women's Empowerment Principles (WEPs), CEO Action! and member of Includability, we are passionate about equal opportunities and actively encourage applicants from all backgrounds.

If you have a disability or condition which may affect your ability to take part in our application process, please let us know and we will make reasonable adjustments for you.