Homelessness Prevention Specialist & Case Manager

Theuniversityunion; Evanston (IL); On-site; USD 48,000 - 57,000; Full time

Job summary

Connections for the Homeless, based in Evanston, IL, provides eviction prevention, shelter, and housing services to thousands in Cook County. This full-time role supports Homeless Prevention and Diversion Services by processing requests and coordinating with partners.

The position requires strong administrative skills, independence, and excellent communication, with a commitment to our core values and funder requirements.

Qualifications

• Strong administrative skills, ability to multi-task, and good attention to detail.
• Able to work independently and with diverse populations.
• Good speaking, writing, and interpersonal skills.
• High level of computer literacy and data entry skills.
• Bachelor’s degree (desirable).
• Bilingual Spanish or Arabic (desirable).
• Experience with diversion/homeless prevention services (desirable).
• Experience with hybrid schedule (desirable).
• Experience with client databases (HMIS, etc.) (desirable).

Responsibilities

• Process requests for Prevention and Diversion Services.
• Provide referrals when participants do not qualify or funding has been disbursed.
• Collaborate with community partners to inform people about programs and identify participants.
• Handle intakes, assessment calls, and callbacks.
• Conduct interviews and assessments leading to program qualifications.
• Provide case management to ensure compliance with funder requirements.
• Maintain relationships with service providers and participate in meetings.
• Represent agency at community meetings as assigned.
• Adhere to the Code of Conduct and Core Values of Connections for the Homeless.
• Perform other duties as assigned.

Skills

Administrative skills

Multi-tasking

Attention to detail

Independent work

Communication skills

Software proficiency

Data entry

Education

Bachelor’s degree

Tools

HMIS

Job description

Connections for the Homeless, based in Evanston, IL, provides eviction prevention, shelter, and housing services to thousands in Cook County. This full-time role supports Homeless Prevention and Diversion Services by processing requests and coordinating with partners.

The position requires strong administrative skills, independence, and excellent communication, with a commitment to our core values and funder requirements.