Homeless Services Coordinator (Bilingual)

Ultipro; Wolcott (CO); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

13 paid holidays

Paid time off

Tuition reimbursement

Job summary

Eagle County is seeking a Homeless Services Coordinator to provide front-line administrative and direct case management support to individuals experiencing homelessness in Eagle County. The role emphasizes housing-first approaches, intake management, and resource referrals in an office-based setting with some field work.

Responsibilities include direct client services, data entry in HMIS, and collaboration with community partners.

Qualifications

• Associate’s degree or combination of education and experience producing required knowledge, skills and abilities.

Responsibilities

• Direct Client Services & Case Management: serve as primary on-site contact, conduct intake, coordinate housing referrals, and support Permanent Supportive Housing residents.
• Operations & Supply Oversight: manage front office inquiries and oversee inventory of client amenities.
• Data & Compliance: maintain client records in HMIS and comply with reporting standards.
• Community & Safety: collaborate with shelters, healthcare providers, and food banks while upholding Eagle County core values.

Skills

Bilingual English/Spanish

Customer service

Trauma-informed communication

Education

Associate’s degree in social work or related field

Tools

HMIS

Microsoft Office

Google Suite

Job description

Job Details

Posting Details

• • Posted on October 2, 2026

Locations

Showing 1 location Eagle, Co
Wolcott, CO 81655, USA

• Management & Professional
• Full-Time
• Requisition #: HOMEL001919

Description

Hiring Range: $25.50- $29.96. The maximum pay for this position is$34.42.

The Homeless Services Coordinator provides front-line administrative and direct case management support to individuals experiencing homelessness in Eagle County. Operating with a strong housing-first and trauma-informed approach, this role manages intake, provides direct client services and resource referrals, maintains database records, and assists clients in accessing essential supplies. This is primarily an office-based role with continuous public interaction and occasional field work.

Schedule: Monday - Thursday, 7:30am - 5:30pm.

Essential Functions

• Direct Client Services & Case Management: Serve as the primary on-site point of contact, ensuring a safe, welcoming, and de-escalating environment. Conduct intake assessments, coordinate housing/resource referrals, advocate for client needs, and provide support for Permanent Supportive Housing residents at Lake Creek Village.

• Operations & Supply Oversight: Manage front office inquiries (phone, email, walk-ins) and oversee inventory and access for essential client amenities (laundry, showers, lockers, food, and toiletries).

• Data & Compliance: Maintain accurate, timely client records in HMIS and applicable databases to ensure compliance with federal, state, and grant reporting standards.

• Community & Safety: Collaborate with regional community partners (shelters, healthcare providers, food banks) and adhere to safety, security, and Eagle County Government core values.

Qualifications

Education, Experience, Licensure, Certification, or Registration:

• Associate’s degree in social work, human services, or a related field preferred or a combination of education and experience which produces the required knowledge, skills and abilities.
• At least two years full time experience in customer service, public assistance or related fields or any combination of education and experience which produces the required knowledge, skills and abilities.
• Experience working with individuals experiencing homelessness or other vulnerable populations.
• Knowledge of basic case management principles and housing practices.
• Lived experience with homelessness or housing instability is a plus.
• Bilingual (English/Spanish) oral and written skills are required.
• Valid Driver’s license required. This position will be expected to travel to various locations throughout the Eagle River Valley and Roaring Fork Valley to attend and participate in work-related meetings and events.
• Personal vehicle use may be required with applicable mileage reimbursement.

Knowledge, Skills and Abilities

• Strong interpersonal, de-escalation, and trauma-informed communication skills.

• Proficiency with HMIS software, Microsoft Office / Google Suite, and general office procedures.

• Ability to maintain strict confidentiality, professional boundaries, and cultural competency.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County'. Get started with us today!

• Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health/wellness.
• Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders, and an organization focused on our mission: Creating a Better Eagle County for All.
• Learning organization focused on professional development opportunities, FREE CMC classes, and Tuition reimbursement.
• Future focused with our Strategic Plan on improving housing, climate change, and more.
• As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.

Great benefits!

• Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employees only)
• Wellness program where you can earn cash or extra days off
• 13 paid holidays
• Paid time off (starting at 12 days) and additional medical leave
• Paid volunteer hours8% (dollar-for-dollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal training)
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Relocation & Housing Information

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.