Homeless Outreach Engagement Specialist

Southeast Healthcare; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Southeast Healthcare invites applications for an outreach-focused position in Columbus to engage unsheltered residents and coordinate with city staff and first responders. The role emphasizes helping clients reach stable living arrangements and accessing temporary housing or lodging programs.

The position requires CDCA as appropriate, plus strong knowledge of homelessness and experience with data collection. A driving license is needed and vaccination for flu is required unless exempt.

Qualifications

• CDCA required or preferred.
• Associate or bachelor's degree strongly preferred.
• Strong understanding of homelessness required.
• Experience with SPMI and/or SUD population preferred.
• Data collection/outcome achievement experience preferred.

Responsibilities

• Conduct outreach and engagement with referred unsheltered residents.
• Work in coordination with city staff and first responders to reach city residents.
• Identify goals and assist with barrier elimination to stable living.
• Provide services and/or referrals to temporary housing/lodging programs.
• Maintain accurate and complete records.

Skills

Interpersonal skills

Crisis intervention

De-escalation

Communication skills

Team collaboration

Education

Associate degree

Bachelor's degree

CDCA certification

Job description

Job DetailsJob Location: Columbus, OH 43215Southeast Healthcare has been awarded a new grant in collaboration with The City of Columbus to strengthen outreach to unsheltered residents with the highest needs, with repeated interactions with first responders who often experience mental health and/or substance use challenges. This initiative supports a broader strategy to stabilize housing for all residents and reduce strain on emergency and outreach systems.

Responsibilities:

• Conduct outreach and engagement with referred unsheltered residents.
• Work in coordination with city staff and first responders to reach city residents.
• Identify goals and assist with barrier elimination to stable living.
• Provide services and/or referrals to temporary housing/lodging programs.
• Maintain accurate and complete records.

Shift available:

Monday through Friday: 11am to 8pm.

QualificationsRequirements:

• CDCA + required.
• Associate or bachelor's degree strongly preferred.
• Strong understanding of homelessness required.
• Experience with SPMI and/or SUD population preferred.
• Data collection/outcome achievement experience preferred.
• Strong interpersonal and communication skills.
• Ability to work effectively as part of an interdisciplinary team.
• Crisis intervention and de-escalation skills.
• Knowledge of community resources and healthcare services.
• Valid driver's license and insurance.

As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.