Homecare Staffing Coordinator

Castle Rock Home Care Inc; New York (NY); On-site; Full time

Job summary

A leading homecare agency based in New York is seeking a dedicated Staffing Coordinator to ensure timely and consistent patient care. The successful candidate will manage scheduling, respond to inquiries, and maintain records using Medflyt. This is a full-time position with a focus on exceptional customer service and organizational skills.

Benefits

Paid Time Off

Professional Development Assistance

Qualifications

• 1+ years of experience as a Staffing Coordinator (Homecare) is required.
• Strong verbal and written communication skills are essential.
• Ability to manage time effectively in a fast-paced environment is important.

Responsibilities

• Schedule and manage case coverage for home health aides.
• Use Medflyt software to verify Electronic Visit Verification (EVV).
• Respond to customer service inquiries, providing exceptional support.

Skills

Communication

Problem Solving

Time Management

Multitasking

Education

High school diploma or equivalent

Tools

HHA Exchange

Medflyt

Job description

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We are hiring Staffing Coordinator (Homecare), you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides. Your role will involve scheduling and verifying visits as well as providing customer support to patients, aides and our insurance partners. The ideal candidate will be highly organized, detail-oriented and comfortable working in a customer-facing role.

Staffing Coordinator Responsibilities:

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
• Use Medflyt software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
• Maintain accurate records and notes for each patient in the system
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
• Assist patients in navigating their care needs and facilitate communication with insurance providers
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
• Take ownership of assigned cases and ensure patient well-being is the top priority
  
  
  

Staffing Coordinator Skills and Qualifications:

• High school diploma or equivalent
• 1+ years of experience as a Staffing Coordinator (Homecare)
• Proficiency with HHA Exchange & Medflyt software and other basic computer applications.
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions
  
  
  

Staffing Coordinator Benefits

• Paid Time Off
• Professional Development Assistance
  
  
  

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
  
  
  

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
  
  
  

Application Question(s):

• Are you available to work consistent overtime hours?
  
  
  

Experience:

• Homecare Staffing Coordinator: 1 years (Required)
  
  
  

Customer Service: 1 years (Required)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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