Homecare Homebase workflow Specialist - Hospice

Deercreekseniorliving; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

University of Tennessee Hospice is seeking a Homecare HCHB Workflow Specialist - Hospice in Knoxville, TN. The role involves coordinating hospice workflow tasks across multiple sites, reviewing care plans, and ensuring timely processing of admissions, certifications, and orders.

The ideal candidate is an RN with at least 1 year in hospice, CPR certified, and capable of navigating HCHB, with strong organizational and communication skills to support the hospice team and patients at home.

Qualifications

• Current RN license in TN.
• 1 year hospice RN experience.
• CPR certification required.

Responsibilities

• Review Start of Care Evaluations and admissions.
• Create visits with appropriate frequencies and verify plans of care.
• Review and approve all Nursing orders and recertifications.
• Ensure timely completion of recertification and discharge workflows.
• Utilize current technology to perform duties and support the hospice team.
• Perform other related tasks and special projects as needed.

Skills

Organization

Communication

Problem-solving

HCHB knowledge

Education

RN license (TN)

BSN preferred

Tools

HCHB experience

Job description

Job Title: Homecare Homebase workflow Specialist - Hospice Job Location: Knoxville, TN Office: University of Tennessee Hospice

POSITION SUMMARY:

The HCHB Workflow Specialist will perform all necessary hospice workflow clinical tasks for multi-site locations to ensure the timely review, edit and flow of tasks within HCHB for all disciplines on the hospice team.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Reviews hospice Start of Care Evaluations.
• Reviews and verifies admission entry and creates visits with frequencies.
• Reviews and verifies all initial Plans of Care to ensure adherence to written specifications.
• Reviews, edits, and locks all Hospice Item Sets (HIS) upon admission and discharge.
• Creates all Certificates of Terminal Illness (CTI).
• Reviews, edits, and approves all Recertifications.
• Reviews and approves all physician’s orders.
• Monitors and verifies all visit coordination notes.
• Ensures Recertification and Discharge decision workflow is processed timely.
• Utilizes current technology to fulfill job functions.
• Other appropriate services and special projects.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job‑related tasks other than those stated in this description.

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:

• Current RN licensure in state of practice.
• Graduate of accredited school of nursing with a BSN degree is preferred.
• At least one (1) year of experience working as a Registered Nurse in a hospice setting.
• Management or supervisory experience and nursing experience in a hospice setting preferred.
• Understanding of Medicare regulations related to hospice care.
• Current CPR certification required.
• Current Driver’s License, vehicle insurance, and access to a dependable vehicle or public transportation.

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organization, time management, and problem‑solving skills.
• Must have outstanding verbal and written communication skills.
• Strong computer skills required with prior HCHB experience preferred.

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job may be performed at a desk and require heavy use of office equipment, including computer, tablet, and phone. Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, see, talk, hear, and drive. Must have reasonably capable of lifting over twenty (20) pounds. Limited portion (<30%) of daily assignments may require travel to client/resident/patient locations or other work sites, via car or public transportation. Schedule may occasionally require evening, night, holiday, or weekend assignments.

ACKNOWLEDGEMENT

I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company’s established policies and procedures. I agree to request guidance from my Supervisor if I am unsure of how to interpret any policy. I further understand that my employment is at‑will and thereby understand that my employment may be terminated at‑will either by the Company or myself, and that such termination can be made with or without notice. This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non‑compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures.

University of Tennessee Hospice, an affiliate of The Pennant Group (NASDAQ: PNTG), is the employer for this position as stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health, hospice, and home care agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

At UT Medical Center Home Care Services, we bring skilled, compassionate care directly to the homes of Tennessee families. Whether recovering from illness or surgery, managing chronic conditions, or navigating life’s final chapters, our team delivers more than medical expertise. We provide comfort, dignity, and peace of mind. Rooted in the values of the University of Tennessee Medical Center and strengthened by a commitment to life‑changing service, we help patients heal, thrive, and live with independence where they feel most secure: at home. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.