Homecare Equipment Tech I

University of Rochester; United States; On-site; USD 24,000 - 31,000; Full time

Job summary

University of Rochester is seeking a Home Infusion Delivery specialist to support patients in Monroe and surrounding counties. Responsibilities include assembling, packaging, and delivering home infusion orders and related DME/HME equipment, with patient education and documentation to meet regulatory and pay requirements.

The role requires a high school diploma or equivalent and a valid driver license. You will maintain inventory, troubleshoot equipment, and provide after-hours support as

Qualifications

• High School diploma or equivalent required.
• Equivalent combination of education and experience considered.

Responsibilities

• Assembles and packages completed home infusion orders.
• Delivers home infusion orders, DME/HME, to patients’ homes and documents delivery.
• Educates patients on DME/HME equipment.
• Manages inventory, rotates stock, and participates in physical counts.
• Troubleshoots and tests infusion pumps; ensures equipment is ready for use.
• Maintains QA documentation for home infusion and equipment.
• Coordinates product returns and handles related tasks.
• Provides on-call support as scheduled.
• Other duties as assigned.

Skills

Customer service

Wayfinding skills

Physical stamina

Tech literacy

Education

High School diploma or equivalent

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype: Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 500160 Pharmacy SMH

Work Shift: UR - Day (United States of America)

Range: UR URC 202 H

Compensation Range: $17.50 - $22.75

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Performs home medical infusion/supply coordination and basic in home patient education for patients in Monroe and surrounding counties. Contributes to the preparation of orders and provide delivery of home infusion orders or prescriptions, and HME/DME items. Completes setup, troubleshooting, maintenance and quality assurance of infusion pumps and equipment and other related tasks as assigned.

ESSENTIAL FUNCTIONS

• Assembles and packages completed home infusion orders.
• Delivers home infusion orders, DME/HME, or other items directly to patient's home or other alternative treatment locations and ensures completion and signature of documentation by patient/caregiver relative to regulatory and pay requirements.
• Educates patients on DME/HME equipment.
• Orders and maintains inventory of supplies, packaging materials and equipment. Rotates supplies to ensure adherence with expiration dates. Participates in physical inventory counts.
• Troubleshoots problems with DME/HME equipment.
• Tests infusion pumps. Runs diagnostics to ensure equipment is suitable to go back into service.
• Maintains all relevant QA documentation relative to home infusion and HME/DME equipment.
• Coordinates and follows up on product returns.
• Completes mail/deposits/other errands upon request.
• Provides on-call, after hours support as scheduled.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma or equivalent required
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of local roadways in the service area and ability to use technology for wayfinding required
• Ability to perform physical labor including lifting of containers and boxes required
• Ability to meet and interact with patients, caregivers, and facility personnel, and deliver a high level of customer service required

LICENSES AND CERTIFICATIONS

• DL NUMBER - Driver License, Valid and in State with clean driving record upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.