Homebuyer Experience Coordinator

Clayton; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Brohn Homes in Houston, TX seeks a Home Sales Assistant to support the sales team by demonstrating product features, communicating financing options, and guiding buyers through the residential new home process. This on-site role combines customer service with administrative support across the contract workflow.

You will greet buyers, schedule appointments, maintain CRM records, prepare reports, and ensure model homes are tidy.

Qualifications

• HS diploma or equivalent required.
• Excellent communication, organization, attention to detail, and diligence in following up with leads.
• Must be able to work evenings as needed as well as weekends.
• Familiarity with CRM systems is a plus.

Responsibilities

• Provide extraordinary customer service and communicate all product offerings, building processes, financing plans, and mortgage process to guide prospects/buyers.
• Prepare reports including competition reports and Sales/Traffic reports for communities.
• Answers telephones and schedules appointments for sales consultants.
• Greet potential home buyers and provide community brochures/information.
• Collates sales materials including brochures and literature; maintains supplies.
• Ensure model home is clean and orderly and complete opening/closing checklist.
• Assist Sales Professional with updating CRM systems and other activities.
• Maintain a customer satisfaction rating of 90% or above.

Skills

Communication skills

Organization

Attention to detail

Multitasking

Team orientation

Professional appearance

Education

High school diploma or equivalent

Tools

MS Office (Excel, PowerPoint)

CRM systems

Job description

Brohn Homes in Houston, TX seeks a Home Sales Assistant to support the sales team by demonstrating product features, communicating financing options, and guiding buyers through the residential new home process. This on-site role combines customer service with administrative support across the contract workflow.

You will greet buyers, schedule appointments, maintain CRM records, prepare reports, and ensure model homes are tidy.