Home Tech Delivery & Install Specialist

Best Buy; Odessa (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Delivery Experience Agent to join the Geek Squad delivery team in Odessa, TX. You will handle the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech, ensuring safe routes and measuring installation spaces in customers' homes.

You will train on two-person jobs, manage inventory, handle paperwork and payments, and support store teams. A valid driver’s license and customer-service experience are required.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Ability to lift up to 350 pounds alone or 700 pounds with a team using a harness, lift or dolly.
• Must be at least 21 years old.
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired.

Responsibilities

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work alone

Skills

Customer service

Leadership

Driving

Communication

Job description

Best Buy is seeking a Delivery Experience Agent to join the Geek Squad delivery team in Odessa, TX. You will handle the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech, ensuring safe routes and measuring installation spaces in customers' homes.

You will train on two-person jobs, manage inventory, handle paperwork and payments, and support store teams. A valid driver’s license and customer-service experience are required.