Home Store Logistics Assistant Manager

Four Seasons, The Care You Trust; Royal Pines (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

Four Seasons, The Care You Trust invites applications for the Home Store Logistics Assistant Manager role. This position oversees daily scheduling of pickups and deliveries, and supervises Home Store Driver teams across multiple locations to maintain high donor and customer service standards.

You will manage warehouse inventory, assist with sale prep, and help move donated merchandise between sites. The role requires safety-conscious packing, loading/unloading, and collaboration with Retail

Qualifications

• Knowledge of proper body mechanics.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to work flexible hours, if needed.
• Ability to participate as a team player.
• Availability and potential to work in multiple retail locations, to include the Warehouse and Home Store 2.

Responsibilities

• The Home Store Logistics Assistant Manager is responsible for the daily scheduling of pickups/deliveries and works closely with the Operation Manager(s) from each location to ensure a strong level of customer/donor service is maintained.
• They will oversee the Home Store Driver teams for all pickup and deliveries within the Home Store(s) and Warehouse.
• They are also responsible for the warehouse inventory levels, standards, and assists with Warehouse sale preparation.
• The Home Store Logistics Assistant Manager works closely with the Retail Director and Operations Manager(s) to ensure each Home Store is stocked appropriately which may involve the logistics of moving donated merchandise between locations.
• Load and unload household goods from residences, businesses to truck and vice versa.
• As needed, assist driver teams to deliver items sold at the retail store to the customer and pick up donated items as required.
• Pack or wrap household goods to protect them from damage during transportation, storage and/or shipping.
• Responsible for the safe and efficient operation of any Four Season’s truck/vehicle used for the effective operation of the Home Store(s) and Warehouse.

Skills

Body mechanics

Written and verbal communication

Interpersonal skills

Flexibility

Team player

Multi-location availability

Job description

Reports To: Home Store Retail Director / General Manager

Status: Hourly (Non- Exempt)

FT, PT, PRN: FT - Monday - Friday 8:00am - 4:30pm, with some Saturday Hours.

Shift: Day s

Location: Hospice Home Store- Henderson County / Warehouse / Buncombe County / Transylvania County

Position Summary:

The Home Store Logistics Assistant Manager is responsible for the daily scheduling of pickups/deliveries and works closely with the Operation Manager(s) from each location to ensure a strong level of customer/donor service is maintained. They will oversee the Home Store Driver teams for all pickup and deliveries within the Home Store(s) and Warehouse. He/she is also responsible for the warehouse inventory levels, standards, and assists with Warehouse sale preparation. Additionally, the Home Store Logistics Assistant Manager works closely with the Retail Director and Operations Manager(s) to ensure each Home Store is stocked appropriately which may involve the logistics of moving donated merchandise between locations . L oad and unload household goods from residences, businesses to truck and vice versa. As needed, assist driver teams to d e liver items sold at the retail store to the customer and pick up donated items as required . Pack or wrap household goods to protect them from damage during transportation, storage and/or shipping. Responsible for the s afe and efficient operation of any Four Season’s truck/vehicle used for the effective operation of the Home Store(s) and Warehouse.

Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies

• Represent the values of Four Seasons in the community when picking up donated items and delivering sold items by:
• Respect the customer/donor and providing excellent, courteous, and gracious customer service
• Act in a positive and professional manner when providing service to the community as an employee of Four Seasons
• Handle donated items and delivered items with respect, care, and safety
• Adhere to company moving policies and procedures to pack, unpack, load and unload all goods
• Provide tax receipts for donated items
• Respect donor’s property and wishes
• Perform other yet similar duties as assigned

Knowledge, Skills & Abilities:

• Knowledge of proper body mechanics
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Ability to work flexible hours, if needed
• Ability to participate as a team player
• Availability and potential to work in multiple retail locations, to include the Warehouse and Home Store 2.

Minimum Qualifications:

Experience:

• Some driving and loading of delivery and/or large vehicles ( Due to liability insurance requirements, must be 21 years old to operate a delivery and/or large vehicle )

Licensures & Certifications: (if applicable)

• Valid driver’s license and proof of automobile insurance

Summary of Physical Requirements:

• Bending, reaching, flexion/extension of arms, wrist, and feet
• Hand dexterity including pushing/pulling
• Lifting or carrying pushing/pulling of 100 lbs.

Intent & Function:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT-WILL EMPLOYER.