Home Store Logistics Assistant Manager

Four Seasons Care; North Carolina; On-site; USD 21,000 - 34,000; Full time

Job summary

Four Seasons Care is seeking a Home Store Logistics Assistant Manager to coordinate daily pickups and deliveries, working with the Logistics Manager and location Operations Managers to ensure top-tier donor and customer service. You will assist in supervising Home Store Driver teams and support warehouse inventory and event preparation.

The role emphasizes safe truck operation and community representation. Responsibilities include coordinating routes, maintaining inventory standards, processing

Qualifications

• Excellent written and oral communication skills.
• Ability to supervise driver teams.
• Ability to work across multiple locations.

Responsibilities

• Participate in the daily scheduling of pickups/deliveries.
• Assist with overseeing and supervising Home Store Driver teams.
• Build relationships in service area communities to promote all Home Store locations in order to increase donations and sales.
• Work to achieve performance goals and align with IDP and Four Seasons values.

Skills

Driver supervision

Customer service

Communication

Team motivation

Safety awareness

Education

High School Diploma / GED

Job description

Home Store Retail Director / General Manager

Status

Hourly (Non-Exempt)

Shift

Monday - Friday 8:00am - 4:30pm; with some Saturday Hours

Location

Home Store

Summary

The Home Store Logistics Assistant Manager is responsible for the daily scheduling of pickups/deliveries and works closely with the Logistics Manager and the Operations Manager(s) from each location to ensure a strong level of customer/donor service is maintained. He/she will assist in overseeing and supervising the Home Store Driver teams for all pickup and deliveries within the Home Store(s) and Warehouse. He/she will assist with maintaining the proper warehouse inventory levels and standards, and with Warehouse sale preparation. Load and unload donations from residences and businesses to truck and vice versa. As needed, assist driver teams to deliver items sold at the retail store to the customer and pick up donated items as required. Responsible for the safe and efficient operation of any Four Season’s truck/vehicle used for the effective operation of the Home Store(s) and Warehouse. Serves as a Four Seasons ambassador throughout the service areas.

• Participate in the daily scheduling of pickups/deliveries
• Assists with overseeing and supervising Home Store Driver teams
• Work to build relationships in our service area communities to promote all Home Store locations in order to increase donations and sales
• Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies
• Represent the values of Four Seasons in the community as an ambassador when picking up donated items and delivering sold items by:
• Respecting the customer/donor and providing excellent, courteous, and gracious customer service
• Act in a positive and professional manner when providing service to the community as an employee of Four Seasons utilizing the Four Seasons values
• Handle donated and delivered items with respect, care, and safety
• Pack or wrap donations to protect them from damage during transportation, storage and/or shipping
• Adhere to company moving policies and procedures to pack, unpack, load and unload all goods
• Provide tax receipts for donated items
• Respect donor’s property and wishes
• Maintain confidentiality and adhere to the Four Seasons commitment to co-workers
• Assist with parking lot and Foundation events as well as Home Store projects as needed
• Respect the property of Four Seasons by:
• Driving with care, courtesy, and respect for other drivers, pedestrians, and animals on the road
• Obeying all traffic laws and regulations
• Operating trucks in a way that is safe for cargo, other vehicles, and pedestrians
• Reporting any mechanical concerns to the Retail Director and Logistics Manager
• Certify by signature the completion of the daily driver’s vehicle inspection report
• Must have and maintain an acceptable driving record which consists of:
• No more than three (3) moving violations or more than one chargeable accident during the previous thirty-six (36) months
• No major convictions such as driving under the influence of alcohol or drugs, reckless driving, etc. within the past seven (7) years
• No drivers’ license suspensions or revocations within the past seven (7) years
• Responsible for notifying manager of any traffic violations, tickets and/or warnings tickets

Knowledge, Skills, and Abilities

• Knowledge of proper body mechanics
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Excellent attention to detail and accuracy
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong problem solving and creativity skills
• Basic data entry skills
• Ability to motivate teams
• Ability to use good judgment and ask for help when needed
• Ability to work independently with minimum supervision
• Ability to work under pressure to meet deadlines
• Ability to coordinate and follow through on projects
• Ability to take initiative and utilize innovative techniques
• Ability to plan, prioritize and coordinate daily tasks
• Ability to work flexible hours, if needed
• Ability to participate as a team player
• Availability and potential to work in multiple retail locations

Minimum Qualifications

Education:

• High School Diploma/GED

Experience:

• Some driving and loading of delivery and/or large vehicles (Due to liability insurance requirements, must be 21 years old to operate a delivery and/or large vehicle)

Licensures & Certifications:

• Valid driver’s license and proof of automobile insurance

Summary of Physical Requirements

• Hand dexterity to include gripping, carrying, pushing & pulling
• Fine finger movements to include writing& typing, frequently
• Flexion/Extension of arms & wrists
• Additional gross motor movements including bending, reaching, twisting, turning, crouching, squatting, & kneeling
• Ability to hear, understand, & distinguish speech and other sounds
• Prolonged standing & walking
• Prolonged sitting, in excess of four hours per day
• Ability to drive and/or transport self to and from work locations
• Ability to lift, carry, push & pull up to 100 pounds with the help of another person or equipment, occasionally
• Operating motor vehicles.
• Operating machinery and/or power tools.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
• Occasionally experience environmental conditions including but not limited to: low or high temperatures, outdoor elements such as wind or precipitation, loud noises, small or enclosed spaces.

Intent and Function

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.