Home Solutions Administrator

Frontline Insurance Managers Inc.; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & Wellness

401k Retirement Plan with generous 401

Four weeks of PTO and Pet Insurance

Job summary

Frontline Insurance is seeking a Home Solutions Administrator in Lake Mary, Florida. This full-time role focuses on reviewing repair documents, certifying policies, and coordinating underwriting follow-ups to ensure timely solutions for customers.

The ideal candidate has a high school diploma or GED, some P&C insurance exposure, and strong accuracy and communication skills. We offer comprehensive benefits, a competitive 401k match, and PTO.

Qualifications

• High School diploma or GED; additionally, any undergraduate education desirable, minimum one-year experience and/or training in P&C Insurance; or equivalent combination of education and experience is desirable.

Responsibilities

• Reviews repair documents uploaded to verify repairs are complete
• Certifies policy if all repairs are approved
• Certified - Removes pending non-renewal and non-renewal flag
• Certified – Notifies Underwriting to remove other pending action
• Certified – Completes Underwriting follow-up activities for repairs
• Creates an activity for the Agency
• Creates clear email for policyholder when more information is required
• Notifies Advocate if a follow-up call is needed
• Submits reimbursement requests to Accounting SharePoint spreadsheet
• Verifies status of check and requests reissue when inaccurate or missing information
• Handles a variety of assigned tasks, quickly and accurately

Skills

P&C Insurance knowledge

Attention to detail

Communication skills

Education

High School diploma or GED

Undergraduate education desirable

Tools

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Home Solutions Administrator

Regular Full-Time Lake Mary, FL, US

At Frontline Insurance, we are on a mission to Make Things Better, and our Home Solutions Administrator plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Home Solutions Administrator , where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Home Solutions Administrator enjoys robust benefits:

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security : 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Home Solutions Administrator :

• Reviews repair documents uploaded to verify repairs are complete
• Certifies policy if all repairs are approved
• Certified - Removes pending non-renewal and non-renewal flag
• Certified – Notifies Underwriting to remove other pending action
• Certified – Completes Underwriting follow-up activities for repairs
• Creates an activity for the Agency
• Creates clear email for policyholder when more information is required
• Notifies Advocate if a follow-up call is needed
• Submits reimbursement requests to Accounting SharePoint spreadsheet
• Verifies status of check and requests reissue when inaccurate or missing information
• Handles a variety of assigned tasks, quickly and accurately

What we are looking for as a Home Solutions Administrator :

High School diploma or general education degree (GED); additionally, any undergraduate education desirable, minimum one-year experience and/or training in P&C Insurance; or equivalent combination of education and experience is desirable.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.