Home Solutions Administrator

Frontline Insurance; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & Wellness insurance

401k with match

4 weeks PTO

Pet Insurance

Job summary

Frontline Insurance seeks a Home Solutions Administrator to review repair documents, certify policies, and coordinate underwriting follow-up. This role emphasizes accuracy and timely communication with policyholders and internal teams.

The ideal candidate holds a High School diploma or GED with at least one year of P&C insurance experience; undergraduate education is a plus. We offer a collaborative, growth-oriented environment with comprehensive benefits.

Qualifications

• High School diploma or GED; undergraduate education desirable.
• 1 year of experience and/or training in P&C Insurance preferred or equivalent combination of education and experience.

Responsibilities

• Reviews repair documents uploaded to verify repairs are complete.
• Certifies policy if all repairs are approved.
• Notifies Underwriting to remove or address pending actions.
• Submits reimbursement requests and verifies status of checks.

Skills

Customer service

P&C insurance knowledge

Communication

Attention to detail

Office software

Education

High School diploma or GED

Undergraduate education desirable

Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Home Solutions Administrator plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Home Solutions Administrator, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Home Solutions Administratorenjoys robust benefits:

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Home Solutions Administrator:

• Reviews repair documents uploaded to verify repairs are complete
• Certifies policy if all repairs are approved
• Certified - Removes pending non-renewal and non-renewal flag
• Certified – Notifies Underwriting to remove other pending action
• Certified – Completes Underwriting follow-up activities for repairs
• Creates an activity for the Agency
• Creates clear email for policyholder when more information is required
• Notifies Advocate if a follow-up call is needed
• Submits reimbursement requests to Accounting SharePoint spreadsheet
• Verifies status of check and requests reissue when inaccurate or missing information
• Handles a variety of assigned tasks, quickly and accurately

What we are looking for as a Home Solutions Administrator:

High School diploma or general education degree (GED); additionally, any undergraduate education desirable, minimum one-year experience and/or training in P&C Insurance; or equivalent combination of education and experience is desirable.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.