Home Show / Call Center Representative

Bath Planet; Riverside (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Performance-based bonuses

Paid training

Career growth opportunities

Team-oriented environment

Job summary

Bath Planet Inland Empire in Riverside, CA is seeking a Home Show / Call Center Representative to join our growing team. The role blends event marketing at home shows with outbound and inbound call center duties, driving lead generation and appointment scheduling.

You will engage homeowners, educate them about our products, set up displays, and work toward performance-based rewards in a supportive, team-oriented environment.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable speaking with customers in person and over the phone.
• Positive attitude and strong work ethic.
• Ability to work weekends and occasional evenings for events.

Responsibilities

• Home Show & Event Responsibilities: Represent Bath Planet Inland Empire at home shows and events, engage homeowners, generate qualified leads and schedule free in-home consultations, set up displays and build relationships.
• Call Center Responsibilities: Make outbound calls to prospective customers, follow up on leads, answer inquiries, schedule appointments, and maintain accurate customer information.

Skills

Excellent communication

Interpersonal skills

Customer service

Weekend availability

Team player

Basic computer skills

Job description

Home Show / Call Center Representative

Bath Planet of Inland Empire
Location: Riverside, CA
Job Type: Full-Time
Pay: $20.00 per hour + Performance Bonuses

About Us

Bath Planet of Inland Empire is a leading provider of high-quality bathroom remodeling solutions. We are committed to delivering outstanding customer service and helping homeowners transform their bathrooms with beautiful, durable products. We are currently seeking a motivated and energetic Home Show / Call Center Representative to join our growing team.

Position Overview

This unique role combines both event marketing and call center responsibilities. You will represent our company at local home shows, community events, and retail locations while also assisting with outbound and inbound calls to prospective customers. The ideal candidate enjoys interacting with people, has strong communication skills, and is motivated by performance-based rewards.

Responsibilities

Home Show & Event Responsibilities

• Represent Bath Planet of Inland Empire at home shows, fairs, expos, and promotional events.
• Engage with homeowners and educate them about our products and services.
• Generate qualified leads and schedule free in-home consultations.
• Set up and maintain attractive event displays.
• Build positive relationships with potential customers.
• Meet and exceed lead generation goals.

Call Center Responsibilities

• Make outbound calls to prospective customers.
• Follow up with leads generated from events, marketing campaigns, and referrals.
• Answer inbound customer inquiries professionally and courteously.
• Schedule appointments for our sales team.
• Maintain accurate customer information within company systems.
• Provide exceptional customer service during every interaction.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable speaking with customers in person and over the phone.
• Positive attitude and strong work ethic.
• Ability to work independently and as part of a team.
• Basic computer skills.
• Previous customer service, retail, call center, sales, or event marketing experience is preferred but not required.
• Reliable transportation.
• Ability to work weekends and occasional evenings for events.

What We Offer

• Competitive hourly pay of $20.00 per hour.
• Performance-based bonuses and incentives.
• Paid training.
• Career growth opportunities.
• Supportive and team-oriented work environment.
• Opportunity to work with one of the leading bathroom remodeling companies in the region.