Home Repair Program Coordinator

The Port; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

A community development agency is seeking a passionate Home Repair Program Coordinator in Cincinnati. This role supports low-income homeowners with their home repair loans, overseeing construction projects and engaging with community partners. Candidates should have a relevant degree and experience in real estate development. Join a mission-driven team dedicated to housing equity and transforming neighborhoods.

Qualifications

• 2-4 years of experience in real estate development, development finance, or community development.
• Familiarity with housing programs and loan documentation preferred.
• Ability to build trust with diverse populations.

Responsibilities

• Coordinate homeowner support and program activities.
• Monitor project timelines and oversee subcontractor work.
• Serve as a liaison to community members and partner organizations.
• Negotiate construction documents and ensure compliance.

Skills

Interpersonal communication

Organizational skills

Project management

Community engagement

Problem-solving

Education

Bachelor’s degree in Urban Planning, Real Estate, Business Administration, Construction Management, or Social Work

Job description

Are you passionate about housing equity, community development, and helping legacy homeowners thrive? Join The Port, a mission‑driven public agency revitalizing neighborhoods and transforming lives across Hamilton County.

Job Summary

The Home Repair Program Coordinator serves as a trusted resource for homeowners applying for The Port’s low‑interest home repair loan program. This program supports low‑income legacy homeowners by guiding them through the application process, eligibility screening, and necessary paperwork. The Coordinator ensures homeowners receive the support they need while coordinating construction activities, managing project timelines, and maintaining relationships with contractors and community partners.

What You’ll Do

1. Homeowner Support & Program Coordination

• Serve as the primary point of contact for homeowners throughout the loan application process.
• Explain program eligibility, loan terms, and available incentives (e.g., energy audits, tax relief) to applicants.
• Assess applicants’ financial position and property evaluations to determine program eligibility.
• Assist applicants in gathering and organizing required documentation (e.g., proof of ownership, income verification, insurance).
• Serve as a liaison between the applicants and the third‑party servicer.
• Coordinate with intake centers and nonprofit partners to provide wraparound services.
• Maintain accurate records of homeowner interactions and application status.
• Identify and elevate cases requiring additional support or hardship consideration.
• Participate in outreach events and community meetings to promote the program.

2. Construction Oversight & Field Operations

• Monitor project timelines and collaborate with internal and external resources to ensure timely delivery and close‑out.
• Travel to local project sites to oversee subcontractor work, including permitting, compliance, and progress tracking.
• Assist in creating scopes of work and bid packages.
• Conduct and document quality assurance and safety inspections throughout the construction process.
• Maintain and update construction documents and monitor contract obligations.
• Apply working knowledge of residential construction techniques, equipment, and materials to support projects directly.

3. Stakeholder & Community Engagement

• Serve as a liaison to community members, local governments, and partner organizations.
• Participate in outreach events and community meetings to promote development initiatives.
• Support public communication efforts, including presentations, reports, and media content.

4. Project & Contract Management

• Negotiate and review construction documents and monitor contracts.
• Ensure compliance with environmental remediation, site preparation, building codes, and scheduling methods.
• Coordinate multiple parties to maintain overall project timelines.

What You Bring

• Bachelor’s degree in Urban Planning, Real Estate, Business Administration, Construction Management, Social Work, or related field.
• 2‑4 years of real estate development experience, development finance, real estate lending, or community development.
• Strong interpersonal and communication skills; ability to build trust with diverse populations.
• Detail‑oriented with excellent organizational skills.
• Familiarity with housing programs, loan documentation, and energy efficiency incentives preferred.
• Ability to think creatively about development and craft unique solutions to complex situations.
• Strong project management skills with a demonstrated ability to coordinate the work of multiple parties to maintain an overall timetable.
• Team player with strong ability to work well with others – both internally and externally.

Additional Attributes

• Empathy, patience, and the ability to simplify complex processes and paperwork.
• Commitment to housing equity and community development.
• Ability to meet with applicants in their home and observe ongoing construction work at project sites.

Why Work at The Port?

We’re a mission‑driven team working to advance the public good in Hamilton County. At The Port, you’ll be part of a collaborative, forward‑thinking organization that values innovation, integrity, and impact. Apply today and help us bring new life to the places that need it most.

The Port of Greater Cincinnati Development Authority is an Equal Opportunity Employer.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Not all functions listed may be performed and other duties may be assigned to meet business needs as determined by the Organization.