HOME/RELIEF ASST DEPT LEADER

The Kroger Co.; Portland (OR); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Tuition reimbursement

Employee discounts

Job summary

The Kroger Co. operates Fred Meyer stores in Portland, Oregon. This role supports Home Merchandising and Home Operations leadership, modeling Kroger’s values while guiding staff to maximize sales and maintain store standards.

As part of the leadership team, you will assist with department management, train associates, manage daily tours and store conditions, and ensure compliance with company policies. This position emphasizes customer service, teamwork, and operational reliability.

Qualifications

• BA/BS in business or related field required.
• Minimum 18 years of age.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Willingness to work weekends, any shift, and overtime as needed.
• Familiarity with industry terms and processes.

Responsibilities

• Assist with department management and operation in absence of managers.
• Model customer-first behavior and coach staff to deliver excellent service.
• Teach and demonstrate selling skills to associates.
• Process salvage, returns, call backs, recalls, and write-offs.
• Review supply needs and report to File Maintenance Clerk.
• Ensure compliance with labor agreements where applicable.

Skills

Retail experience

Customer service

Communication skills

Attention to detail

Time management

Ability to work weekends

Adaptability

Education

BA/BS in business or related field

Job description

Job Description

Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Home Merchandising Assistant Manager and Home Operations Assistant Manager. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Teach and demonstrate selling skills
• Complete customer incident and associate injury reports
• Communicate daily tours, sales, and goals to staff
• Understand and follow labor agreements, when applicable
• Promote and follow Company initiatives
• Verify recovery and store conditions
• Process special orders
• Maintain stockroom fixture bay and review bay dating
• Verify all read and signs are completed
• Train associates and follow up on training needs
• Process salvage, returns, call backs, recalls, and review write offs
• Review supply needs and recap to File Maintenance Clerk
• Verify accuracy of Toy & Variety consolidation orders
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• BA/BS in business or related field plus a minimum of six months of Fred Meyer experience and one year related retail experience; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to travel independently on a rare basis
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Familiarity with industry/technical terms and processes
• Ability to work within set time frames
• Ability to continue education, as necessary

Desire

• Knowledge of company policies, procedures, and organizational structure
• Proficiency with Returns Management System and current Company email
• Experience directing and participating on project teams
• Working knowledge of alarms, sprinklers, and printers

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !