GROCERY/RELIEF ASST DEPT LEADER

The Kroger Co.; Fairbanks (AK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. is hiring for a Grocery Department role focused on delivering an outstanding customer experience while maintaining a safe, clean, and engaging store environment in Alaska.

You will help achieve sales and profit goals and support day-to-day grocery operations by directing department activities and applying Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Join a team that prioritizes customer service, product knowledge, and efficient store

Qualifications

• Good communication skills for customer interactions.
• Basic math skills for making change and counting.
• Ability to stay calm and productive under pressure.
• Must meet the physical demands of the role.
• Must be 18 years or older.

Responsibilities

• Adhere to all local, state, and federal laws, and company guidelines.
• Answer questions about products to help customers feel welcome and valued.
• Know products in the department and make product recommendations.
• Inform customers of grocery specials.
• Understand store layout to locate products quickly.
• Implement the department's promotional plan.
• Stay current with ads and promotions.
• Monitor and control department expenses.
• Maintain inventory/stocking accuracy and report discrepancies.
• Observe scheduled shift hours and duties.
• Demonstrate effective merchandising.
• Prepare products per policy and maintain section cleanliness.
• Ensure all merchandising, customer service, cash control, labor control, expense and safety rules are followed.
• Reinforce safety programs and report unsafe conditions.
• Report accidents and safety risks; address safety concerns promptly.
• Perform essential functions with or without accommodations.

Skills

Effective communication skills

Basic math proficiency

Handling stressful situations

Meet physical demands

18+ years old

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Inform customers of grocery specials.
• Understand the store’s layout and be able to locate products.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Maintain workload to guarantee that production deadlines are met.
• Integrate key retailing work processes into daily department operations.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older

Desired

• High school diploma or equivalent.
• Management experience
• Grocery experience
• Retail experience
• Second language: speaking, reading and/or writing.

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!