Home Manager

Volunteers of America Southeast Louisiana Inc; Algiers Point (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Volunteers of America Southeast Louisiana Inc. seeks a Home Manager to oversee a residential group home in New Orleans, ensuring quality care and efficient operations.

You will balance hands‑on resident support (approximately 85%) with administrative management (about 12.5%), supervising staff and maintaining fiscal responsibility. The role requires directing care, monitoring treatment plans, managing licensing compliance, and coordinating transport and facilities to deliver safe, effective

Qualifications

• This position requires a high school diploma and five years of experience working with adults who have mental illness or developmental disabilities.
• Demonstrated ability in supervision, money management, and record keeping; strong verbal and written communication skills.
• Must have a valid Louisiana driver's license and vehicle insurance; ability to pass a background check.

Responsibilities

• Direct care and operational management of a residential group home; ensure quality treatment and safety.
• Supervise staff, ensure regulatory staffing ratios, and provide 24-hour on-call coverage as needed.
• Develop and monitor individual treatment plans and track quality outcomes and compliance.
• Manage fiscal affairs and ensure licensing compliance; coordinate maintenance and transportation.

Skills

Supervision

Money management

Record keeping

Communication skills

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Home Manager

Community Living Services Full Time Manager 1 New Orleans, LA, US

8 days ago Requisition ID: 1301

JOB SUMMARY

This position is responsible for both the direct care and operational management of a Community Living Services Residential Group Home. Key responsibilities include providing quality treatment to residents, managing staff, and ensuring fiscal responsibility for both consumers and home operations. The role involves providing transportation, coordinating housekeeping and maintenance, and ensuring compliance with all licensing standards and codes. Additional duties include quality outcome monitoring, staff supervision, and general program oversight to maintain a safe environment. The position requires a balance of hands‑on resident care (85%) and administrative management (12.5%) to ensure optimal service delivery and program effectiveness while performing related duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations & Quality Management:

• Provides comprehensive management of residential group home operations and service delivery
• Implements and oversees quality individual treatment plans for consumers
• Ensures quality outcomes are achieved through consistent monitoring and evaluation
• Manages fiscal affairs of both consumers and group home, following expenditure guidelines
• Maintains compliance with building codes and licensing standards
• Oversees timely completion of maintenance and repairs

Staff Supervision, Safety & Compliance:

• Supervises staff activities and ensures compliance with regulatory staffing ratios
• Ensures staff delivers quality services aligned with individual rehabilitation plans
• Provides 24-hour on-call coverage as needed
• Implements VOASELA policies and procedures for safety, emergencies, and disasters
• Conducts regular safety assessments and maintains emergency supplies

Consumer Care & Support:

• Provides for consumers' health and safety through preventive measures and healthcare services
• Performs housekeeping and meal preparation tasks as assigned
• Drives agency van to transport consumers for services and activities
• Evacuates with Community Living Services consumers when necessary
• Develops and maintains positive relationships with consumers and community members

Documentation & Reporting:

• Prepares and maintains all consumer and home-related records per VOASELA and licensing regulations
• Completes house maintenance reviews and coordinates needed repairs
• Investigates and reports findings regarding complaints, incidents, and accidents
• Documents compliance with policies and licensing/funding agency requirements

Community Relations:

• Encourages and advocates positive relationships with consumers, families, neighbors, and agency representatives
• Maintains constructive relationships with individuals who may affect consumer or home well‑being
• Ensure safety supplies and emergency/disaster requirements are met.

ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)

• Adhere to the designated dress code as stipulated for the specific role.
• Performs related duties assigned by management
• Maintains professional development and required certifications
• Participates in program evaluation and quality improvement initiatives

SUPERVISORY DUTIES:

Directly supervises:

• Direct Support Professional.

KEY CONTACTS

• Schools
• Day habilitation programs
• Medical Providers
• Family support

KNOWLEDGE, SKILLS AND ABILITIES:

• This position requires the incumbent to have completed education at the high school level and have five years of experience working with adults who have mental illness or developmental disabilities.
• Demonstrated ability in supervision, money management, record keepingmust have excellent verbal and written communication skills
• Must have a valid Louisiana Driver’s license and Louisiana vehicle insurance.
• Must be able to pass a criminal history investigation,
• Able to obtain Cardio Pulmonary Resuscitation and First Aid certification.
• Ability to drive a twelve (12) passenger van with or without lift mechanism is required.

PHYSICAL REQUIREMENTS:

Physical requirements include sitting, standing, climbing, pushing, bending, squatting, lifting, and pulling. May be required to assist in moving consumers weighing up to 200lbs. Other physical requirements include:

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.