Home Loan Operations - Home Loan Processor

Golden 1 Talent Acquisition Team; California; Remote; USD 35,000 - 41,000; Full time

Job summary

Golden 1 Credit Union is seeking a Home Loan Processor to manage mortgage transactions, coordinate documentation, and ensure regulatory compliance within a remote-in-California role. You will work with Home Loan Advisors, vendors, and Members to process loans accurately and efficiently.

The role requires at least 2+ years of mortgage lending experience, with processing experience preferred. This is a full-time, non-exempt position with emphasis on pipeline management and quality control.

Qualifications

• 2+ years mortgage lending experience, processing experience preferred.
• HS Diploma or GED preferred; additional work experience may be considered in lieu.

Responsibilities

• Coordinate and communicate information with Members, Home Loan Advisors and Vendors for loan processing.
• Coordinate ordering of title reports, flood certificates and appraisal orders; review documentation for accuracy.
• Maintain knowledge of state and federal laws related to credit union compliance including BSA, RESPA, TILA, TRID and AML.
• Review income calculations and asset verification per investor guidelines and Golden 1 policies.
• Read and interpret Desktop Underwriter (DU) findings; update DU/LOS with latest calculations and appraisals.
• Review credit documentation for compliance with investor and Golden 1 policies.
• Prepare correspondence and update LOS for complete tracking.
• Manage pipeline to meet service levels, efficiency, and loan quality.
• Complete HMDA information.
• Maintain and respond to quality control issues.
• Acquire knowledge of FNMA, G1CU equity products and investor guidelines.
• Perform tasks per Golden 1 performance standards.

Education

HS Diploma or GED

Job description

Job Title: Home Loan Processor
Status: Non-exempt
Reports to: Supervisor - Home Loan Processing
Department: Home Loan Operations
Job Code: 1776
Pay Range: $25.40 - $30.00 Hourly
Location: Remote in California

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are recognized for combining sound judgment with a practical approach to problem solving. You excel at managing mortgage transactions, coordinating stakeholders, and ensuring complex loan files are processed accurately, efficiently, and in compliance with regulatory requirements.

WHAT YOU'LL DO

• Coordinate and communicate information with Members, Home Loan Advisors and Vendors for loan transaction as it relates to loan processing..
• Coordinate the ordering of all title reports, flood certificates and follow up on appraisal orders. Review all documentation received for accuracy and determine if additional research or documentation is required.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including BSA, RESPA, TILA, TRID and AML laws appropriate to the position.
• Review and calculate income, including tax returns, and funds verification (assets) from documentation received in accordance with investor guidelines as well as Golden 1’s policies/procedures and update LOS (Loan Origination System) accordingly.
• Read and interpret Desktop Underwriter (DU) findings. Rerun/Update DU with all updated calculations, appraised value, available funds prior to final approval submission to underwriting, ensuring both DU and the LOS systems match the documentation in file.
• Review and evaluate credit documentation for compliance with investor & Golden 1’s policies.
• Prepare and process general correspondence and document exchange updating LOS (Loan Origination System) with all details for complete tracking purposes.
• Manage pipeline to meet a) G1 service levels including turn times and member service scores, b) minimum efficiency levels established for position and c) minimum required loan quality.
• Complete Home Mortgage Disclosure Act (HMDA) information.
• Maintain and respond to quality control issues.
• Acquire and maintain knowledge of FNMA, G1CU equity products and related investor guidelines.
• Perform functions in accordance with Golden 1’s performance competency standards.
• Perform other tasks as assigned.

QUALIFICIATIONS AND PREFERENCES

• H.S. Diploma or General Education Degree (GED) preferred
• Additional work experience may be considered in lieu of a High School diploma.
• 2+ years mortgage lending experience, processing experience preferred

WHY JOIN US

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

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DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

If you will work at least 8 hours a week in San Francisco, then pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please note that, as an NCUA-insured financial institution, all selected candidates must satisfy the background screening requirements of the Federal Credit Union Act, which restricts employment of individuals with certain convictions.