Home Inspector/Home Evaluator - DC Area

Birdwatch; Philadelphia (Philadelphia County); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

Flexible scheduling

Supportive team environment

Meaningful work with homeowners

Job summary

Birdwatch is looking for a Home Evaluation Specialist in Philadelphia, PA to provide exceptional customer experiences while engaging homeowners in their home maintenance journey.

This role requires a combination of technical knowledge and people skills to deliver evaluations that support members and build long-term relationships.

Flexible part-time scheduling and a supportive team environment are key benefits.

Qualifications

• Confidently engage with homeowners about their property’s condition and maintenance needs.
• Demonstrate deep technical knowledge of residential systems.
• Listen actively to members to ensure they feel understood and supported.

Responsibilities

• Serve as the trusted first point of in-person connection for Birdwatch members.
• Deliver clear, actionable insights through home evaluations.
• Spot basic safety concerns and advise homeowners accordingly.

Skills

Technical knowledge of residential systems

People skills

Professionalism

Empathy

Active listening

Job description

Opportunity

Our membership is growing fast, and we need to add more of these team members for episodic, part-time work in the DMV area. Schedules are flexible, and career opportunities are available.

Work Hours

Including travel time, any accepted Home Evaluation visit will take 3‑4 hours of time in prep, data collection, and submission. Appointments would be scheduled generally in normal business hours, Monday to Friday 8:30‑5:30 (unless you had other preferred times that we make available to members). Aside from some light visit prep work on a computer that you can do anywhere, the work is in the field at residential homes.

What’s in it for you?

When you join Birdwatch, you’re not just taking a job—you’re becoming part of a mission‑driven team that’s changing how people care for their homes. We take exceptional care of our members and their properties, but we extend that same commitment to our team members. You’ll enjoy flexible scheduling, meaningful work that builds long‑term relationships with homeowners, and the chance to use your expertise without the grind of endless reports or rushed service calls. We value curiosity, professionalism, and genuine connection, and we make sure our people feel supported every step of the way. At Birdwatch, your skills are respected, your voice is heard, and your impact is visible—not only in the homes you evaluate, but in the lives you help improve.

Position Overview

This position exists to be the trusted first point of in‑person connection between Birdwatch and our members, setting the tone for a long‑term relationship built on expertise, empathy, and care. Home Evaluation Specialists use their deep understanding of residential systems to deliver clear, actionable insights that help homeowners maintain and improve their properties—without stress or alarm. By combining technical know‑how with exceptional people skills, this role ensures members feel informed, supported, and confident in their home care journey.

Success Criteria

• Building immediate trust with members by showing up with professionalism, warmth, and empathy.
• Confidently speaking with homeowners about their property’s condition, systems, and future maintenance needs.
• Delivering clear, actionable insights through a walk‑and‑talk evaluation—without causing stress or alarm.
• Demonstrating deep technical knowledge of residential systems and identifying both urgent concerns and long‑term care needs.
• Listening actively and communicating in a way that makes members feel understood and supported.
• Reviewing each member’s onboarding details to create a personalized, seamless visit experience.
• Spotting basic safety concerns such as gas issues, missing detectors, or loose handrails, and advising accordingly.
• Managing multiple tasks in the field efficiently, including note‑taking, photography, and real‑time engagement with members.
• Proactively supporting teammates when schedules allow, contributing to a positive and collaborative team culture.
• Upholding Birdwatch’s mission to revolutionize home maintenance by delivering exceptional customer experiences every time.