Home Infusion Scheduling & Operations Coordinator

Beth-Israel-Lahey-Health; Westwood (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Beth Israel Lahey Health in Westwood, MA is seeking a Clinical Scheduling Coordinator to manage patient home infusion visit schedules and maintain EMR records. You will support onboarding and coordinate device and access requests, ensuring smooth clinical operations.

The role emphasizes high-quality customer service, collaboration with clinical teams, and accurate scheduling with a 40-hour day shift. Prior scheduling experience in healthcare is preferred.

Qualifications

• High school diploma or GED is required.
• Minimum of one year of scheduling, coordination, or administrative support in healthcare.
• Proficient in Microsoft Office and EMR systems.
• Demonstrates professionalism, accountability, collaboration and sound judgment.

Responsibilities

• Coordinate and manage patient home visit scheduling for Home Infusion Nursing services.
• Maintain scheduling documentation in the EMR and communicate barriers to Clinical Leadership.
• Support onboarding, access requests, device deployment, and other scheduling workflows.
• Coordinate onboarding for new staff and ensure readiness tasks and documentation are tracked.

Skills

Scheduling

Coordination

Administrative support

Customer service

Microsoft Office

EMR systems

Written communications

Oral communications

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Beth Israel Lahey Health in Westwood, MA is seeking a Clinical Scheduling Coordinator to manage patient home infusion visit schedules and maintain EMR records. You will support onboarding and coordinate device and access requests, ensuring smooth clinical operations.

The role emphasizes high-quality customer service, collaboration with clinical teams, and accurate scheduling with a 40-hour day shift. Prior scheduling experience in healthcare is preferred.