Home Infusion Pharmacy Operations Leader

BrightSpring Health Services; Fort Worth (TX); On-site; USD 95,000 - 165,000; Full time

Benefits offered by this job

DailyPay

Flexible Schedules

Competitive Pay with Shift Differenti

Health, Dental, Vision, and Life

Company-Paid Disability Insurance

Tuition Assistance & Reimbursement

Employee Discount Program

401k Plan

Paid Time Off

Non-Retail, Closed-Door Environment

Job summary

Amerita is seeking a Pharmacy Operations Manager to lead the branch pharmacy operations, oversee inventory, dispensing, and clinical programs, and drive regulatory compliance and quality initiatives. You will manage staff, budgets, and sales coordination while delivering high-quality patient care.

Qualified candidates have 5+ years in healthcare with management experience, a PharmD/BS in a related field, and active licensure. On-site role with competitive benefits and growth opportunities.

Qualifications

• Bachelor’s degree in Nursing, Pharmacy, Health Care Administration, Business, Marketing or equivalent.
• Minimum of five years health care experience, including one year in a managerial role.
• Broad knowledge of home infusion, pharmacy and nursing regulations and administration.
• Excellent organization and communications skills.
• Licensed and in good standing with the Board of Pharmacy in the state of practice.
• Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis.
• Current valid driver’s license and proof of current automobile insurance.

Responsibilities

• Responsible for overall operational and financial performance of the assigned Amerita pharmacy location.
• Assists with development of Branch Budget and manages profit and loss statement for the location.
• Hires, coaches, evaluates and disciplines branch staff. Sets performance expectations.
• Oversees purchasing, inventory and patient care operations to ensure high-quality patient care and excellent customer service while maintaining cost-effective practices.
• Optimizes staff productivity, including setting staff schedules appropriate for business volume and activity trends.
• Works in coordination with Regional Sale Manager to develop a branch sales strategy and sales plan, including direct participation in sales activities.
• Ensures compliance with all applicable company policies and procedures, federal and state laws and regulations, regulatory requirements and accreditation agency standards.
• Develops and implements local Quality Improvement program and monitors and reports results.
• Participates in the development of and oversees the implementation of targeted clinical programs.
• Monitors branch performance through daily controls, audits, surveys and customer feedback.
• Directs pharmacy operations and ensures compliance with state and federal licensure requirements and regulations.
• Maintains records in conjunction with the HHA programs and performs the duties of a Pharmacist as needed.
• Directs and coordinates intake, admissions, patient records, care planning, pharmacokinetic programming, monitoring, ongoing clinical assessment and discharge planning and oversees patient care conferences.
• Works with warehouse and distribution staff to ensure supply inventories, scheduling of deliveries and pick-ups and customer satisfaction.
• Acts as a central resource for reimbursement information and responds to billing-related questions from customers and branch staff.
• Directs preparation, compounding and dispensing of all prescriptions and coordinates equipment and product recalls according to written procedures.
• Participates in branch, department and inter-departmental meetings and, as needed, in sales presentations to provide pharmacy expertise.
• Provides consultation to and answers inquiries from patients, families and physicians regarding medications and their usage and assists physicians and nursing staff in development of therapeutic drug plans for patients.
• Directs the implementation and maintenance of the Pharmacy Quality Improvement Program. Develops QI indicators based on identified trends, high volume and high risk or problem-prone areas specific to his/her location.
• Directs, coordinates and supports preparation for pharmacy accreditation and continued compliance.
• Participates in contract negotiation with local first dose pharmacies and/or practice management groups. Oversees Contract Pharmacies.
• Directs collection of monthly statistical data as required for reports on pharmacy operations (e.g. inventory, staffing, billings, etc.).
• Coordinates Pharmacy in-service programs, ensures ongoing communication among care staff members, interprets nursing component of care plan, communicates technology updates to appropriate staff members and develops local pharmacy objectives.
• Monitors customer satisfaction trends to identify areas for improvement, resolves client grievances in collaboration with pharmacy, nursing, management and corporate staff and makes recommendations for improvement to General Manager.
• Participates in product evaluation activities by testing new products.

Skills

Organizational skills

Communication skills

Pharmacy operations leadership

Regulatory knowledge

Education

Bachelor’s degree in Nursing, Pharmacy, Health Care Administration, Business, Marketing or equivalent

Job description

Amerita is seeking a Pharmacy Operations Manager to lead the branch pharmacy operations, oversee inventory, dispensing, and clinical programs, and drive regulatory compliance and quality initiatives. You will manage staff, budgets, and sales coordination while delivering high-quality patient care.

Qualified candidates have 5+ years in healthcare with management experience, a PharmD/BS in a related field, and active licensure. On-site role with competitive benefits and growth opportunities.