Home Improvement Project Advisor

Wayfair; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Wayfair is hiring a Home Improvement Specialist to guide customers through renovation projects with expert advice and product knowledge. You’ll help translate complex choices into clear plans, deliver engaging in-store experiences, and drive project-based sales while building lasting customer relationships.

You will work at our new store locations, participating in setup and launch activities, and supporting ongoing customer-centric service in a fast-paced retail environment.

Qualifications

• Experience in retail sales or customer-facing roles is preferred.
• Strong consultative selling and product knowledge are essential.
• Ability to translate technical details into customer-friendly guidance.

Responsibilities

• Engage customers and drive project-based sales.
• Lead through consultation to uncover goals, timelines, and budgets.
• Build quotes and recommend cohesive home-improvement solutions.
• Maintain an inspiring, organized store environment and customer relationships.

Skills

Consultative selling

Product knowledge

Customer engagement

Communication

Team collaboration

Tools

POS systems

Job description

Wayfair is hiring a Home Improvement Specialist to guide customers through renovation projects with expert advice and product knowledge. You’ll help translate complex choices into clear plans, deliver engaging in-store experiences, and drive project-based sales while building lasting customer relationships.

You will work at our new store locations, participating in setup and launch activities, and supporting ongoing customer-centric service in a fast-paced retail environment.