Home Improvement Customer Specialist

Lowe's Companies, Inc.; Greenville (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome shoppers and help them locate products across departments. You will deliver friendly, practical assistance, process orders, and ensure merchandise is easy to find and stocked.

Comfortable handling common retail tasks, you’ll engage customers and solve problems to improve their home improvement shopping experience. This role emphasizes strong communication, basic tech use, and the ability to stand for long periods while

Qualifications

• 6 months of computer experience.
• 6 months experience with common retail technology (smartphones/tablets).
• Ability to perform basic arithmetic (addition/subtraction).
• Able to stand for long periods and lift 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt of merchandise.
• Cross-train in other store areas to boost customer service.
• Prepare department merchandise per customer needs (e.g., paint tinting, pipe cutting).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech familiarity

Basic math

Stamina

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome shoppers and help them locate products across departments. You will deliver friendly, practical assistance, process orders, and ensure merchandise is easy to find and stocked.

Comfortable handling common retail tasks, you’ll engage customers and solve problems to improve their home improvement shopping experience. This role emphasizes strong communication, basic tech use, and the ability to stand for long periods while