Home Improvement Customer Service Associate

Lowe's; Toledo (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's in Toledo, Ohio is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You'll listen to needs, answer questions, and deliver friendly service throughout the day.

The role offers part-time hours, opportunities to learn, and access to benefits such as health insurance options, tuition assistance, a company 401(k), an Employee Stock Purchase Program, an associate discount, and Track to the Trades training. Bilingual skills are a plus.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to stand/sit for long periods and perform duties as required.
• Minimally lift 25 lbs unassisted or over 25 lbs with an accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing on shelves.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas to support customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology

Bi-lingual skills

Job description

Lowe's in Toledo, Ohio is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You'll listen to needs, answer questions, and deliver friendly service throughout the day.

The role offers part-time hours, opportunities to learn, and access to benefits such as health insurance options, tuition assistance, a company 401(k), an Employee Stock Purchase Program, an associate discount, and Track to the Trades training. Bilingual skills are a plus.