Home Improvement Customer Experience Specialist

Lowe's; Elkhart (IN); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Résumé du poste

Lowe's is seeking a Customer Service Associate in an on-site role. You will greet customers, help them find products, and provide friendly, knowledgeable service across departments. The role involves stocking, checkout support, and occasional heavy lifting in a fast-paced home improvement environment.

Ideal candidates have basic computer and retail tech skills, good math ability, and the stamina to stand for long periods. Bilingual skills and trades certifications are a plus.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer basics

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Outils

Retail devices (smartphones/tablets)

Description du poste

Lowe's is seeking a Customer Service Associate in an on-site role. You will greet customers, help them find products, and provide friendly, knowledgeable service across departments. The role involves stocking, checkout support, and occasional heavy lifting in a fast-paced home improvement environment.

Ideal candidates have basic computer and retail tech skills, good math ability, and the stamina to stand for long periods. Bilingual skills and trades certifications are a plus.