Home Health Scheduler

Elara Caring; Braintree (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off and Paid Holidays

Tuition Reimbursement for full-time

Continuing Education Opportunities

Pet Insurance

Employee Assistance Program

Career advancement opportunities

Job summary

Elara Caring in Massachusetts is seeking an experienced Home Health Scheduler for a fast-paced, full-time role at the Braintree office. You will coordinate busy daily/weekly schedules for RNs, LPNs, and other clinicians, ensuring visits meet physician orders and patient needs.

The position emphasizes accuracy, urgency, HIPAA compliance, and exceptional service, with opportunities for growth within a national organization.

Qualifications

• Previous home health scheduling or home health operations experience required.
• Working knowledge of home health visit types and physician orders.
• Experience with EMR or scheduling software preferred.

Responsibilities

• Coordinate and maintain busy daily and weekly schedules for clinicians.
• Schedule initial evaluations, start-of-care visits, transfers, and reassessments.
• Ensure visits follow physician orders, patient needs, clinician availability and regulatory requirements.
• Monitor schedules and respond to call-outs, changes, and hospitalizations.
• Protect patient privacy and comply with HIPAA.

Skills

High school diploma or GED

Home health scheduling experience

Excellent written and verbal comms

Manage high volume & priorities

Education

High school diploma or GED

Tools

Homecare Homebase

EMR software

Job description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description

Home Health Scheduler

Full Time 830-5/Braintree Office

Fast-Paced, High-Impact Scheduling Role

At Elara Caring, delivering the right care, at the right time, in the right place starts with ensuring every patient has the right clinician scheduled when they need them.

We are seeking an experienced Home Health Scheduler who understands the pace, urgency, and complexity of coordinating care in a busy home health environment. This is not simply an appointment-setting position—you will serve as the central connection between patients, field clinicians, clinical leadership, physician orders, and operational needs.

Schedules can change quickly, patient needs are time-sensitive, and multiple priorities often require attention at once. To be successful, you must be highly organized, comfortable making real-time adjustments, and able to communicate clearly while keeping patient care moving forward. Previous home health experience is required because understanding visit types, clinical disciplines, physician orders, compliance requirements, and field staffing is essential to succeeding in this role.

If you thrive in a high-volume environment, enjoy solving scheduling puzzles, and take pride in helping both patients and clinicians have a better day, this may be the perfect opportunity for you.

What You’ll Do

• Coordinate and maintain busy daily and weekly schedules for RNs, LPNs, and other clinical team members.
• Schedule initial evaluations, start-of-care visits, transfers, reassessments, recertifications, supervisory visits, and routine clinical visits.
• Ensure visits are scheduled according to physician orders, patient needs, clinician availability, geographic territory, and regulatory requirements.
• Monitor schedules throughout the day and respond quickly to call-outs, missed visits, changing patient needs, hospitalizations, and other unexpected updates.
• Partner closely with the Director of Nursing, Clinical Team Manager, Case Managers, and field clinicians to identify staffing needs and resolve coverage gaps.
• Communicate schedule changes promptly and professionally to patients, caregivers, clinicians, referral sources, and other members of the care team.
• Review clinical systems to monitor completed evaluations, documentation, and messages to Case Managers.
• Confirm visits are entered accurately and timely to support clinical compliance and billing.
• Monitor Electronic Visit Verification (EVV) activity and notify clinical leadership of missing or noncompliant usage.
• Assist with nursing delivery reports, schedule audits, staffing reports, and other operational tracking.
• Protect patient and employee privacy while maintaining full compliance with HIPAA requirements.
• Provide exceptional service—even when priorities shift, the phones are busy, and the schedule requires creative problem-solving.
• Work collaboratively with team members to address concerns, remove barriers, and ensure continuity of patient care.
• Provide additional administrative and clinical-team support as needed.

What You’ll Bring

• High school diploma or GED required.
• Previous home health scheduling or home health operations experience required.
• Working knowledge of home health visit types, clinical disciplines, physician orders, scheduling requirements, and field-based care.
• Experience working with electronic medical record, scheduling, or healthcare-specific software; Homecare Homebase experience is a plus.
• Ability to manage a high volume of calls, schedule changes, and competing priorities with accuracy and urgency.
• Strong organizational, time-management, and problem-solving skills.
• Excellent written and verbal communication skills.
• A calm, professional approach when handling urgent needs or difficult conversations.
• Strong attention to detail and comfort working with reports, data entry, and multiple computer systems.
• Reliable transportation and current vehicle registration, as required to perform job responsibilities.

Why Choose Elara Caring?

At Elara Caring, we invest in our leaders because we know great leadership creates exceptional patient experiences.

We Offer

• Competitive salary (pay is based off experience and education with a range between $20-$26/hr)
• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off and Paid Holidays
• Family and Pet Bereavement Leave
• Tuition Reimbursement for full-time employees
• Continuing Education Opportunities
• Pet Insurance
• Employee Assistance Program
• Career advancement opportunities within a growing national organization

At Elara Caring, every team member plays an important role in shaping the future of healthcare. As a Home Health Clinical Scheduler, your work behind the scenes directly supports our clinicians in the field—and helps ensure every patient receives the care they need, when they need it.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail].

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.