Home Health Office Associate | Growth & Flexible Hours

BAYADA Home Health Care; Wilmington (MA); Presencial; USD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Bonus up to 1,000 per quarter

Paid holidays

Vacation and sick leave

Vision plan

Dental plan

Medical health plan

Employer paid life insurance

401k with company match

Direct deposit

Employee assistance program

Descripción de la vacante

BAYADA Home Health Care is seeking an Associate to join our Wilmington, MA Medicare certified Home Health Visits Office. You will provide superior customer service and support referral management and scheduling processes.

The ideal candidate has a Bachelor's degree (preferred), familiarity with Medicare and OASIS is a plus, and experience in medical office or home care. Excellent communication and teamwork are essential, with competitive compensation and comprehensive benefits.

Formación

• Bachelor's degree preferred.
• Experience with Medicare and OASIS is a plus.
• Prior medical office or home care experience preferred.
• Demonstrated record of taking on increased responsibility.

Responsabilidades

• Provide superior customer service and quality home care
• Focus on referral management and processing referrals in a timely manner
• Support the client services manager in coordination of client services and emergent scheduling issues
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team and external parties
• Support the team in effective fiscal management by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Partner with the team and Clinical Managers to provide supervision and support to field employees

Conocimientos

Customer service

Communication skills

Teamwork

Computer skills

Medicare knowledge

OASIS knowledge

EMR experience

Ambition to grow

Educación

Bachelor's degree

Herramientas

Electronic Medical Record (EMR)

Descripción del empleo

BAYADA Home Health Care is seeking an Associate to join our Wilmington, MA Medicare certified Home Health Visits Office. You will provide superior customer service and support referral management and scheduling processes.

The ideal candidate has a Bachelor's degree (preferred), familiarity with Medicare and OASIS is a plus, and experience in medical office or home care. Excellent communication and teamwork are essential, with competitive compensation and comprehensive benefits.