Home Health Liaison & Care Coordination

UNAVAILABLE; Wall Township (NJ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Tuition reimbursement

Job summary

Hackensack Meridian Health at Home is seeking a customer service-focused team member in New Jersey to welcome patients, gather information, and support cross-functional service lines.

The role requires a high school diploma, at least one year of customer service experience, and proficiency with Microsoft Office. It offers a starting hourly rate of $23.13 and a comprehensive benefits package.

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• Minimum of one year of customer service experience.
• Proficient in Microsoft Office Suite.
• Strong Customer Service Skills.

Responsibilities

• Represent the organization and perform initial introduction to all service lines and products.
• Identify opportunities for cross selling to offer services necessary to meet patient needs.
• Gather external facilities patient information from the charts and computer systems and send to Central Intake.
• Deliver durable medical equipment (DME) and instruct patients/families in its use.
• Assist in the face to face process by obtaining and sending documents.

Skills

Customer service

Communication

Education

High School diploma / GED

Tools

Microsoft Office Suite

Job description

Hackensack Meridian Health at Home is seeking a customer service-focused team member in New Jersey to welcome patients, gather information, and support cross-functional service lines.

The role requires a high school diploma, at least one year of customer service experience, and proficiency with Microsoft Office. It offers a starting hourly rate of $23.13 and a comprehensive benefits package.