Home Health Liaison

Jethro Health System Company; Salem (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Jethro Health System Company seeks a driven sales professional to develop and maintain referral relationships in the Massachusetts area. You will acquire new clients, ensure satisfaction, and coordinate with clinic staff to deliver high-quality health services.

This role requires frequent collaboration with physicians, hospitals, and home-health providers to ensure smooth continuity of care. The ideal candidate has strong sales experience in health care, excellent communication and analytical

Qualifications

• Minimum two to three years of sales experience in health care, home care, or related field.
• Excellent customer service and sales skills.
• Knowledge of medical terminology.
• Computer proficiency and timely documentation of sales activity.
• Ability to use market intelligence, analytics, and data for decision making.
• Proven track record of exceeding sales quotas.
• Interpersonal skills to interact with physicians and health professionals via various channels.
• Entrepreneurial spirit and goal-driven work ethic.
• Valid driver's license and insurance; 80% field travel.
• Bachelor's degree or equivalent required.

Responsibilities

• Build and maintain referral relationships.
• Acquire new clients and ensure overall satisfaction.
• Coordinate with office staff to provide high-quality service.
• Liaise among physicians, hospitals, and care teams to ensure continuity of care.
• Communicate across all stakeholders involved in patient care activities.
• Develop relationships with case managers and discharge planners in healthcare settings.
• Execute sales calls/meetings to identify needs and drive referrals.
• Identify and overcome barriers to admission and follow up on admissions variables.
• Coordinate referral-to-admission processes.
• Provide in-services and presentations to referral sources on services and outcomes.
• Use territory data to identify business opportunities and grow market share.
• Meet weekly and monthly personal production goals.
• Participate in meetings and marketing activities.

Skills

Sales experience

Customer service

Medical terminology

Documentation skills

Analytics and data use

Interpersonal skills

Entrepreneurial drive

Driver's license

Travel readiness

Education

Bachelor's degree or equivalent

Job description

• Minimum two to three years of sales experience, preferably in health care, home care, or a related field
• Excellent customer service and sales skills
• Knowledge of medical terminology
• Computer proficiency and the ability to document sales activity accurately and in a timely manner
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
• Proven track record of exceeding sales quotas
• Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
• An entrepreneurial spirit, drive, and goal-oriented work ethic
• Current driver's license and proof of insurance; ability to travel 80% of the time in the field
• Must have a bachelor's degree or equivalent

Qualifications

• Minimum two to three years of sales experience, preferably in health care, home care, or a related field
• Excellent customer service and sales skills
• Knowledge of medical terminology
• Computer proficiency and the ability to document sales activity accurately and in a timely manner
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
• Proven track record of exceeding sales quotas
• Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
• An entrepreneurial spirit, drive, and goal-oriented work ethic
• Current driver's license and proof of insurance; ability to travel 80% of the time in the field
• Must have a bachelor's degree or equivalent

Responsibilities

• Responsible for building and maintaining referral relationships
• Acquire new clients, ensuring overall satisfaction
• Coordinate with office staff to ensure the provision of high-quality service
• Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
• Communicate between all those involved in patient care activities
• Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high-quality service
• Develop and maintain productive, ongoing relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
• Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
• Recognize barriers to admission, respond appropriately, and follow up on admissions variables
• Assist with the coordination of the referral-to-admission process
• Provide in-services and professional presentations for referral sources, community groups, and others regarding our services, programs, and outcomes
• Use territory market analysis data to identify potential new business opportunities
• Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
• Achieve monthly personal production goals
• Participates in meetings, interdisciplinary team meetings and regular marketing meetings
• Performs other duties as assigned

Job Description

JOB SUMMARY

• Responsible for building and maintaining referral relationships
• Acquire new clients, ensuring overall satisfaction
• Coordinate with office staff to ensure the provision of high-quality service
• Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
• Communicate between all involved in patient care activities

Minimum Qualifications

• Minimum three years of sales experience preferably in health care, home care, or related field
• Excellent customer service and sales skills
• Knowledge of medical terminology
• Computer proficiency and ability to document sales activity accurately and in a timely manner
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
• Proven track record of exceeding sales quotas
• Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
• An entrepreneurial spirit, drive, and goal-oriented work ethic
• Current driver’s license and proof of insurance; ability to travel 80% of the time in the field
• Must have a bachelor's degree or equivalent

Responsibilities

• Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high-quality service
• Develop and maintain productive, ongoing relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
• Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
• Recognize barriers to admission, respond appropriately, and follow up on admissions variables
• Assist with coordination of the referral-to-admission process.
• Provide in-services and professional presentations for referral sources, community groups, and others regarding our services, programs, and outcomes
• Use territory market analysis data to identify potential new business opportunities
• Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
• Achieve monthly personal production goals
• Participates in meetings, interdisciplinary team meetings, and regular marketing meetings
• Performs other duties as assigned