Home Health Liaison

Jethro Health System; Salem (MA); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Jethro Health System in Salem, MA seeks a field-based healthcare sales professional to build and maintain referral relationships, acquire new clients, and ensure high-quality service across our network.

You will travel up to 80% of the time, interact with physicians, hospitals, rehabilitation facilities, and case managers, and use market data to identify opportunities, drive referrals, and meet monthly production goals. You will work closely with office staff to coordinate care transitions.

Qualifications

• Minimum two to three years of sales experience, preferably in health care, home care, or a related field.
• Excellent customer service and sales skills.
• Knowledge of medical terminology.
• Computer proficiency and the ability to document sales activity accurately and in a timely manner.
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle.
• Proven track record of exceeding sales quotas.
• Interpersonal skills to interact with physicians, health specialists, management, and co-workers via phone, video conferencing, email, and in person.
• Entrepreneurial spirit, drive, and goal-oriented work ethic.
• Current driver’s license and proof of insurance; ability to travel 80% of the time in the field.
• Must have a bachelor’s degree or equivalent

Responsibilities

• Responsible for building and maintaining referral relationships
• Acquire new clients, ensuring overall satisfaction
• Coordinate with office staff to ensure the provision of high-quality service
• Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
• Communicate between all those involved in patient care activities
• Develop and maintain productive relationships with case managers and discharge planners in hospitals, home health agencies, nursing homes, long-term care facilities, and physicians in private practices
• Execute effective sales calls/meetings to identify and meet referral partner needs
• Recognize barriers to admission and follow up on admissions variables
• Assist with the referral-to-admission process
• Provide in-services and presentations for referral sources about services and outcomes
• Use territory market analysis data to identify new business opportunities
• Execute weekly and monthly goals of increasing market share through account development
• Achieve monthly personal production goals
• Participate in meetings and marketing activities
• Perform other duties as assigned

Skills

Sales experience

Customer service

Interpersonal skills

Entrepreneurial spirit

Communication

Education

Bachelor's degree or equivalent

Tools

Computer proficiency

Market analytics

Job description

• Minimum two to three years of sales experience, preferably in health care, home care, or a related field
• Excellent customer service and sales skills
• Knowledge of medical terminology
• Computer proficiency and the ability to document sales activity accurately and in a timely manner
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
• Proven track record of exceeding sales quotas
• Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
• An entrepreneurial spirit, drive, and goal-oriented work ethic
• Current driver’s license and proof of insurance; ability to travel 80% of the time in the field
• Must have a bachelor's degree or equivalent

Qualifications

• Minimum two to three years of sales experience, preferably in health care, home care, or a related field
• Excellent customer service and sales skills
• Knowledge of medical terminology
• Computer proficiency and the ability to document sales activity accurately and in a timely manner
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
• Proven track record of exceeding sales quotas
• Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
• An entrepreneurial spirit, drive, and goal-oriented work ethic
• Current driver’s license and proof of insurance; ability to travel 80% of the time in the field
• Must have a bachelor's degree or equivalent

Responsibilities

• Responsible for building and maintaining referral relationships
• Acquire new clients, ensuring overall satisfaction
• Coordinate with office staff to ensure the provision of high-quality service
• Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
• Communicate between all those involved in patient care activities
• Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high-quality service
• Develop and maintain productive, ongoing relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
• Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
• Recognize barriers to admission, respond appropriately, and follow up on admissions variables
• Assist with the coordination of the referral-to-admission process
• Provide in-services and professional presentations for referral sources, community groups, and others regarding our services, programs, and outcomes
• Use territory market analysis data to identify potential new business opportunities
• Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
• Achieve monthly personal production goals
• Participates in meetings, interdisciplinary team meetings and regular marketing meetings
• Performs other duties as assigned

Job Description

JOB SUMMARY

• Responsible for building and maintaining referral relationships
• Acquire new clients, ensuring overall satisfaction
• Coordinate with office staff to ensure the provision of high-quality service
• Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
• Communicate between all involved in patient care activities

Minimum Qualifications

• Minimum three years of sales experience preferably in health care, home care, or related field
• Excellent customer service and sales skills
• Knowledge of medical terminology
• Computer proficiency and ability to document sales activity accurately and in a timely manner
• Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
• Proven track record of exceeding sales quotas
• Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email, and in person
• An entrepreneurial spirit, drive, and goal-oriented work ethic
• Current driver’s license and proof of insurance; ability to travel 80% of the time in the field
• Must have a bachelor's degree or equivalent

Responsibilities

• Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high-quality service
• Develop and maintain productive, ongoing relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
• Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
• Recognize barriers to admission, respond appropriately, and follow up on admissions variables
• Assist with coordination of the referral-to-admission process.
• Provide in-services and professional presentations for referral sources, community groups, and others regarding our services, programs, and outcomes
• Use territory market analysis data to identify potential new business opportunities
• Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
• Achieve monthly personal production goals
• Participates in meetings, interdisciplinary team meetings, and regular marketing meetings
• Performs other duties as assigned