Home Health- Intake Registered Nurse

Yale NewHaven Health; Waterford (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Yale New Haven Health is seeking a Call Center/referral information specialist in Connecticut. The role involves receiving referrals from various sources, interpreting reimbursement resources, and utilizing agency systems to support patient access to services.

The position requires RN or BSN (preferred) with CT licensure and at least 1 year of community health nursing experience, plus strong telephone and computer skills.

Qualifications

• B.S.N. (preferred) or RN with CT license, plus one year recent experience in community health nursing.
• Strong telephone and computer skills; satisfactory work references.
• Sedentary work mainly; may involve walking/standing briefly; able to handle up to 50 pounds occasionally.

Responsibilities

• Receives referrals from all sources.
• Interprets reimbursement information and available resources for callers.
• Uses agency information systems as appropriate.
• Requests RN, therapist, and home health aides as needed.
• Coordinates and collaborates patient care with physicians, other agencies, providers and community organizations.
• Participates in at least 12 hours of education per year.
• Performs other duties as assigned by Call Center Supervisor and Director of Clinical Services.
• Proj ects a positive attitude about the agency mission, philosophy, and policies.

Skills

Telephone skills and computer skills

Education

B.S.N. (preferred) or RN with CT license

1 year experience in community health nursing

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Receives referral information from varied sources and interprets Agency service to those seeking service. HIPAA Access Level 4. Directly responsible to the Call Center Supervisor.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Receives referrals made to Agency from all sources.
• 2.Interprets available resources including reimbursement information to those requesting information.
• 3.Utilizes agency information systems as appropriate.
• 4.Makes initial requests for RN?s, therapist, and home health aides as appropriate.
• 5.Coordinates and collaborates patient care with physicians, other agencies, providers and community organizations.
• 6.Assumes responsibility to participate in at least 12 hours of education per year.
• 7.Performs other duties as assigned by Call Center Supervisor and Director of Clinical Services.
• 8.Projects a positive attitude and enthusiasm about agency mission, philosophy, and policies.

Qualifications

EDUCATION

B.S.N. (preferred) or R.N., current Connecticut license, one year recent experience in community health nursing. Knowledgeable in agency services. Strong telephone and computer skills. Satisfactory work references.

SPECIAL SKILLS

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time, and constant handling of up to 10 pounds to occasional handling of 50 pounds. Adequate vision and hearing to carry out assigned duties.

YNHHS Requisition ID

191211