Home Health- Intake Registered Nurse

Yale New Haven Health; Waterford (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Yale New Haven Health is seeking a Call Center nursing professional to interpret referrals and coordinate patient care. You will work with physicians and other providers to assess needs, discuss resources and reimbursement information, and support community health services.

CT license and RN or BSN are preferred, with at least one year of community health nursing experience. The role emphasizes patient-centered care, collaboration, and adherence to HIPAA standards.

Qualifications

• Experience interpreting referrals and resources for patients.
• Strong telephone and computer skills.
• Familiarity with HIPAA and privacy practices.

Responsibilities

• Receives referrals from all sources.
• Interprets reimbursement information for callers.
• Uses agency information systems as appropriate.
• Makes initial requests for RN, therapist, and home health aides as needed.
• Coordinates patient care with physicians and community organizations.
• Participates in at least 12 hours of education per year.
• Performs other duties as assigned by Call Center Supervisor and Director of Clinical Services.
• Maintains a positive attitude about agency mission and policies.

Skills

Telephone skills

Computer skills

Communication

HIPAA knowledge

Education

BSN preferred

RN with CT license

Tools

Electronic health records

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Receives referral information from varied sources and interprets Agency service to those seeking service. HIPAA Access Level 4. Directly responsible to the Call Center Supervisor.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Receives referrals made to Agency from all sources.
• 2. Interprets available resources including reimbursement information to those requesting information.
• 3. Utilizes agency information systems as appropriate.
• 4. Makes initial requests for RN?s, therapist, and home health aides as appropriate.
• 5. Coordinates and collaborates patient care with physicians, other agencies, providers and community organizations.
• 6. Assumes responsibility to participate in at least 12 hours of education per year.
• 7. Performs other duties as assigned by Call Center Supervisor and Director of Clinical Services.
• 8. Projects a positive attitude and enthusiasm about agency mission, philosophy, and policies.

Qualifications

EDUCATION

B.S.N. (preferred) or R.N., current Connecticut license, one year recent experience in community health nursing. Knowledgeable in agency services. Strong telephone and computer skills. Satisfactory work references.

Special Skills

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time, and constant handling of up to 10 pounds to occasional handling of 50 pounds. Adequate vision and hearing to carry out assigned duties.

YNHHS Requisition ID

191211