Home Health Intake Coordinator

Optimal Care; Southfield (MI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Mileage Reimbursement

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA Options

401(k) with Employer Match

Pet Insurance

Job summary

Optimal Care in Michigan seeks a Home Health Intake Coordinator to serve as the vital link between patients, families, referrals and clinical teams. You will help process referrals, coordinate admissions and support high-quality home health care with an emphasis on compassionate service.

You will manage patient intake, verify information, and maintain schedules and documentation, ensuring timely admissions and strong regulatory compliance in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in health care data entry.
• Reli able transportation, valid driver’s license, and valid automobile insurance coverage.

Responsibilities

• Manage patient intake and data entry.
• Verify referral information.
• Audit admission documentation.
• Coordinate scheduling and admissions to ensure timely care.
• Communicate with patients, families and community partners.
• Monitor documentation for regulatory compliance and timely admissions.

Skills

Team collaboration

Verbal communication

Written communication

Organizational skills

Healthcare data entry

Education

High School Diploma or GED

Associates Degree

Job description

Help patients begin their home health journey with a seamless, compassionate intake experience. As a Home Health Intake Coordinator, you'll serve as a vital connection between patients, families, referral sources, and clinical teams, ensuring referrals are processed accurately, admissions are coordinated efficiently, and patients receive the care they need without unnecessary delays. Your attention to detail and commitment to exceptional service will help create a positive first impression while supporting continuity of care.

This role is ideal for someone who is highly organized, customer-focused, and enjoys coordinating multiple priorities in a fast-paced healthcare environment. You'll manage patient intake and data entry, verify referral information, audit admission documentation, coordinate scheduling, communicate with patients and community partners, and monitor documentation to ensure timely admissions and regulatory compliance. Through strong communication, accuracy, and proactive problem-solving, you'll play an essential role in supporting high-quality patient care and the continued success of the home health team.

Location

• Office Location: Bingham Farms, MI

Hours

• Monday to Friday, 11 a.m. to 7:30 p.m., with weekend rotation

Required Qualifications

• High School Diploma or GED
• Minimum 1 year experience in health care data entry
• Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Preferred Qualifications

• Associates Degree
• Experience in home care or hospice information system

Essential Skills and Competencies

• Demonstrated ability to work collaboratively as part of an interdisciplinary team
• Excellent verbal and written communication skills
• Strong organizational abilities and attention to detail

Pay Range

$21 - $25 USD

How We Care for You

• Mileage Reimbursement
• Minimum of 3 Weeks Paid Time Off for Full Time
• Part Time/Per Diem also accrue Paid Time Off
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• 401(k) with Employer Match
• Pet Insurance
• ID and Fraud Protection
• And more...

Optimal C are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Optimal Care's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.