Home Health Intake Coordinator

optimalcare; Bingham Farms (MI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Mileage Reimbursement

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Job summary

Optimal Care in Michigan seeks a Home Health Intake Coordinator to guide patients through the intake process, coordinating referrals and admissions with clinical teams to ensure timely, compliant care.

You will manage data entry, verify referrals, and communicate with patients and partners while maintaining attention to detail and high-quality service in a fast-paced healthcare environment.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of health care data entry experience.
• Reliable transportation, valid driver’s license and automobile insurance.
• Associates degree preferred; experience in home care or hospice IS helpful.

Responsibilities

• Manage patient intake and data entry
• Verify referral information and audit admission documentation
• Coordinate scheduling and admissions
• Communicate with patients, families and community partners
• Monitor documentation to ensure timely admissions and regulatory compliance

Skills

Team collaboration

Communication skills

Attention to detail

Organizational skills

Education

High School Diploma or GED

Associates Degree (preferred)

Job description

About the Role

Help patients begin their home health journey with a seamless, compassionate intake experience. As a Home Health Intake Coordinator, you'll serve as a vital connection between patients, families, referral sources, and clinical teams, ensuring referrals are processed accurately, admissions are coordinated efficiently, and patients receive the care they need without unnecessary delays. Your attention to detail and commitment to exceptional service will help create a positive first impression while supporting continuity of care. This role is ideal for someone who is highly organized, customer-focused, and enjoys coordinating multiple priorities in a fast-paced healthcare environment. You'll manage patient intake and data entry, verify referral information, audit admission documentation, coordinate scheduling, communicate with patients and community partners, and monitor documentation to ensure timely admissions and regulatory compliance. Through strong communication, accuracy, and proactive problem-solving, you'll play an essential role in supporting high-quality patient care and the continued success of the home health team.

Location

Office Location: Bingham Farms, MI

Hours

Monday to Friday, 11 a.m. to 7:30 p.m., with weekend rotation

Required Qualifications

• High School Diploma or GED
• Minimum 1 year experience in health care data entry
• Reliable transportation, valid driver's license, and valid automobile insurance coverage

Preferred Qualifications

• Associates Degree
• Experience in home care or hospice information system

Essential Skills and Competencies

• Demonstrated ability to work collaboratively as part of an interdisciplinary team
• Excellent verbal and written communication skills
• Strong organizational abilities and attention to detail

Pay Range

$21 - $25 USD

How We Care for You

• Mileage Reimbursement
• Minimum of 3 Weeks Paid Time Off for Full Time
• Part Time/Per Diem also accrue Paid Time Off
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Pet Insurance
• ID and Fraud Protection
• And more...

Optimal C are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

About the Company

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

Company Vision

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

Mission

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.